Experience the Art of Luxury
At Berry's Jewellers, we pride ourselves on being one of the UK's most esteemed luxury watch and jewellery retailers. With over 125 years of experience, we have built a reputation for excellence in providing exceptional customer service, showcasing an exquisite range of luxury timepieces and fine jewellery, and offering unparalleled expertise in the world of horology and gemology.
Our Services
At Berry's Jewellers, we understand that purchasing a luxury timepiece or fine jewellery is a significant investment, which is why we strive to provide an unparalleled level of service to ensure that our customers have an unforgettable experience. Our expert team is dedicated to helping you find the perfect timepiece or piece of jewellery, offering personalized advice and guidance throughout the buying process. Whether you are looking for a stylish accessory to complement your daily attire or a precious heirloom to be treasured for generations, our team is committed to exceeding your expectations.
Watch Services
Berry's Jewellers is an authorized dealer for some of the world's most renowned luxury watch brands, including Patek Philippe, Rolex, and Omega. We offer an extensive range of new and pre-owned watches, including rare and limited-edition timepieces. Our experienced team is knowledgeable in every aspect of watchmaking, ensuring that you receive the best possible guidance when selecting the perfect watch for your lifestyle.
Jewellery Services
Our jewellery collection features exquisite pieces from esteemed brands such as Tiffany & Co., Cartier, and Graff. From stunning engagement rings and wedding bands to elegant bracelets and necklaces, our jewellery experts will help you find the perfect piece to suit your personal style and preferences. We also offer a bespoke design service, allowing you to create a truly unique piece that reflects your individuality.
Pre-Owned Services
Berry's Jewellers is a leading retailer of pre-owned luxury watches, offering an extensive range of certified pre-owned timepieces from top brands such as Rolex, Cartier, and Omega. Our pre-owned watches undergo rigorous testing and certification to ensure authenticity and quality, providing you with the assurance that you are purchasing a genuine luxury timepiece.
Exceptional Customer Service
The majority of reviewers praised Berry's Jewellers for their exceptional customer service. Many reviewers mentioned how welcoming and helpful the staff were, with some even mentioning specific staff members who went above and beyond to provide excellent service. Reviewers praised the staff's friendliness, politeness, and professionalism, making them feel valued and comfortable in the store.
Positive Experiences
Several reviewers had positive experiences with Berry's Jewellers, mentioning how knowledgeable the staff were about the products they sold. Some reviewers appreciated the personalized service they received, with staff members taking the time to understand their needs and finding the perfect items for them.
Personalized Service
Many reviewers mentioned how impressed they were with the personalized service they received at Berry's Jewellers. Staff members were knowledgeable and helpful, taking the time to understand the customers' needs and finding the perfect items for them.
Negative Experiences
However, not all reviewers had positive experiences with Berry's Jewellers. Some reviewers had negative experiences, citing issues with staff rudeness, unhelpfulness, and poor customer service. One reviewer had a dispute over the valuation of a ring, which was eventually resolved, but left a bad taste in their mouth.
Racial Discrimination Claims
One reviewer claimed to have experienced racial discrimination, citing that staff members stared at them and made them feel uncomfortable. Another reviewer mentioned that they felt unwelcome and that the staff were "utter snobs".
