Transforming your home, one piece at a time.
Our company is dedicated to providing high-quality building materials, innovative solutions, and exceptional customer service. Established with a vision to empower both DIY enthusiasts and professional contractors, we are committed to fostering a positive and collaborative building experience.
Our Expertise
We offer a comprehensive portfolio of products and services encompassing:
Building Materials
From traditional aggregates and cement products to innovative lightweight concrete blocks and specialized building materials, our extensive range caters to diverse project requirements.
Concrete & Aggregate Solutions
Our extensive knowledge in concrete and aggregates allows us to provide tailored solutions for foundations, structural elements, landscaping, and decorative finishes.
Specialized Products
We specialize in unique products like self-healing concrete, reflective insulation boards, and sustainable building materials to enhance the functionality and aesthetic appeal of your project.
Professional Services
Beyond product supply, we offer valuable services such as technical guidance, site surveys, delivery management, and project consultations.
Community Commitment
We actively support local initiatives and believe in sustainable practices that contribute to the well-being of our community. Our commitment to environmental responsibility extends to offering recycled and eco-friendly products whenever possible.
Customer Satisfaction
Building strong relationships with our clients is at the heart of our philosophy. We prioritize open communication, timely delivery, and competitive pricing to ensure an enjoyable and successful collaboration.
Innovation & Sustainability
We are driven by innovation and constantly explore new technologies and materials to enhance our product offering. Our dedication to sustainability is reflected in our eco-friendly products, responsible resource management, and commitment to reducing waste.
Our Team
Our team of experienced professionals brings diverse expertise in construction, building materials, and customer service. We are passionate about providing our clients with personalized solutions and ensuring their visions come to life.
Trading Experience
The reviews from customers give insights into their experiences with the builders merchant, Crescent. Some customers have found the staff to be helpful and friendly, with one reviewer even mentioning that the girls at the counter were patient and enabled them to easily order the required quantities. Another reviewer appreciated the helpful staff, mentioning that Chelsea was particularly efficient.
Service and Delivery
The reviews indicate that the service and delivery from Crescent have been good. Several reviewers mentioned quick delivery, with one reviewer having their order delivered next day. Another reviewer appreciated that the staff helped them load and unload their goods, even going as far as to help them cross the road with their heavy items.
Product Range and Quality
One reviewer appreciated the "good range of building products for the trade", while another reviewer found a specific product they were looking for, which suggests that the store has a decent selection. Unfortunately, there is some criticism about the pricing, with one reviewer stating that they had to pay double the cost of sand compared to Wickes.
Negative Experiences
However, not all reviews were positive. One reviewer had a negative experience with the company's drivers, who were rude and inconsiderate, blocking roads and offloading without care for the surrounding area. Another reviewer found the company to be pricey, suggesting that customers might want to look elsewhere for better deals.
Overall
Overall, the reviews suggest that Crescent has a mixed experience, with some customers appreciating the helpful staff and good service, while others were less impressed. While the company has its strengths, it also has room for improvement, particularly in terms of pricing and the behavior of its drivers.
