Better Prices, Better Quality, Better Service at JEM!
At JEM Carpets, we're dedicated to providing our customers with the best quality flooring products and exceptional customer service. With years of experience in the industry, we've established ourselves as one of the leading flooring retailers in the region. Our team of experts is committed to helping you find the perfect flooring solution for your home or office, whether it's carpets, vinyl, laminate, LVT, or underlay.
Our Mission
Our mission is to provide our customers with a wide range of high-quality flooring products at competitive prices, backed by excellent customer service and expert advice. We strive to build long-term relationships with our customers, and our team is dedicated to ensuring that every customer leaves our store feeling satisfied and valued.
Our Services
At JEM Carpets, we offer a wide range of services to cater to all your flooring needs. Our services include:
- A vast selection of carpets, vinyl, laminate, LVT, and underlay products from leading manufacturers
- Expert advice from our knowledgeable staff to help you choose the right flooring product for your needs
- Measuring and fitting services to ensure a precise and professional installation
- Competitive pricing and regular promotions to help you stay within your budget
- A dedicated customer service team to answer any questions or concerns you may have
Our Stores
We have several stores located throughout the region, including Bishopbriggs Superstore, Forge Superstore, Hillington Superstore, Larkhall Superstore, Paisley Superstore, and Whiteinch Store. Each of our stores is stocked with a wide range of flooring products, and our staff is always happy to assist you in finding the perfect flooring solution for your needs.
Excellent Customer Service and Fitting
The majority of reviewers praised the excellent customer service and fitting provided by the store's staff, particularly John and William. They were helpful, polite, and professional, going above and beyond to ensure customers were satisfied with their purchases and fittings.
Quality of Products and Pricing
Many reviewers were impressed with the quality of the carpets and flooring, stating that they were of high standard and reasonably priced. Some customers mentioned that the prices were competitive and better than those of other suppliers.
Fitting and Workmanship
Several reviewers praised the excellent workmanship of the fitters, citing that they were top quality and did a fantastic job. Some customers mentioned that the fitters were efficient, thorough, and took care to avoid damaging surrounding areas.
Negative Experiences
However, a few reviewers had negative experiences with the store. Some issues included poor fitting, lack of communication, and mess left behind by the fitters. One reviewer was unhappy with the store's parking practices, feeling that it showed a lack of respect for pedestrians.
Common Issues
Some common issues mentioned by reviewers included poor fitting, lack of communication, and mess left behind by the fitters.
