Experience the Art of Luxury with Lumbers
At Vallance Discount Carpets, we pride ourselves on being a family-run business with over 40 years of experience in the carpet and flooring industry. Based in the south side of Glasgow, we offer a wide range of flooring solutions to meet the needs of our customers.
Our Story
Established in 1979, we have grown exponentially over the years, expanding our product range and services to cater to the ever-changing needs of our customers. Our family business has remained committed to providing discount flooring prices alongside an unbeatable service. We take pride in our work, and our fitters are no exception. With years of experience, we personally guarantee perfect installation of our products.
Our Services
At Vallance Discount Carpets, we offer a comprehensive range of services to meet the flooring needs of our customers. Our services include:
- Product Knowledge: Our staff are fully trained in all the products we sell, ensuring that we can answer any question you may have, from the basic pros and cons of each product to more in-depth details.
- In-Home Service: For those unable to leave their homes, we will happily come out with a range of flooring to offer an estimate.
- Estimating & Planning: We offer a no-obligation measuring and planning service, showing you where joins could be placed to save material.
- Commercial Flooring: We have extensive experience in supplying the commercial market across Glasgow and Scotland, providing and fitting solutions to offices, new build sites, show houses, central staircases, and buy-to-let properties.
Our Products
We carry a vast range of flooring products, including:
- Carpets: We stock a wide selection of carpets from leading manufacturers, ensuring that we have something to suit every taste and budget.
- Luxury Vinyl Tiles: Our luxury vinyl tiles are durable, hardwearing, and easy to maintain, making them perfect for high-traffic areas.
- Laminates & Wood: Our laminate and wood flooring products are designed to mimic the look and feel of real wood, but at a fraction of the cost.
- Rugs: We have a vast range of rugs in various sizes, materials, and designs to complement any room.
Why Choose Us?
At Vallance Discount Carpets, we are committed to providing our customers with the best possible service and products at unbeatable prices. We strive to build long-lasting relationships with our customers, and our team is dedicated to ensuring that every customer leaves our store satisfied.
Positive Feedback
The majority of customers have expressed their satisfaction with the services provided by Vallance Carpets. They praised the helpfulness of the staff, the quality of the carpets, and the efficiency of the fitting process. Many customers appreciated the staff's patience and willingness to advise on the best options for their specific needs. The fitters were also commended for their professionalism and expertise.
Common Themes
- Excellent customer service
- High-quality carpets and flooring options
- Efficient and professional fitting process
- Helpful and knowledgeable staff
Negative Feedback
A few customers expressed their dissatisfaction with their experiences. One customer had a previous bad experience with shoddy workmanship and was unhappy with the refund process. Another customer felt that they were overcharged for materials. A third customer had a negative experience with a rude carpet fitter.
Common Themes
- Poor workmanship or shoddy work
- Overcharging for materials
- Unprofessional behavior from staff or fitters
