"People Not Property" - Your Building in Safe Hands
At A Home After Halls - Student Accommodation Providers, we understand the importance of finding the perfect student accommodation that meets your individual needs. As a team of experienced property professionals, we specialize in providing high-quality, all-inclusive student accommodation in Plymouth, tailored to suit the unique requirements of students at Plymouth University.
Our Services
We recognize that choosing the right student accommodation can be a daunting task, especially for international students who may be unfamiliar with the area. That's why we're committed to making the process as stress-free as possible. From initial enquiry to moving in, we'll guide you every step of the way, ensuring that you find the perfect property that meets your needs and budget. Our services include:
- A comprehensive portfolio of student accommodation in Plymouth, including en-suite rooms, studio flats, and houses
- A personal viewing service, where we'll arrange a convenient time to drive you to a selection of properties that suit your requirements
- An all-inclusive package, including all bills, regular cleaning of communal areas, and a 24/7 maintenance reporting system
- Ongoing support throughout your tenancy, including assistance with any issues or concerns you may have
Our Commitment to Excellence
At A Home After Halls - Student Accommodation Providers, we're dedicated to providing exceptional customer service and ensuring that our students have a comfortable and enjoyable living experience. We're proud members of The Property Ombudsman Scheme, which provides an alternative dispute resolution service in the unlikely event of a dispute. Our goal is to make the process of finding and living in student accommodation as seamless and hassle-free as possible, so you can focus on your studies and making the most of your time at Plymouth University.
Overall Experience
The majority of reviewers had a positive experience with Homes After Halls, with five reviewers giving a 5-star rating. They praised the team's responsiveness, helpfulness, and efficiency in addressing maintenance requests and issues. Many reviewers appreciated the team's friendly and trustworthy nature, with some even stating that they would highly recommend Homes After Halls to others.
Properties and Maintenance
Reviewers were generally satisfied with the properties offered by Homes After Halls, describing them as lovely, spacious, and well-maintained. The maintenance team was praised for their prompt response to issues and their kindness. The online system for submitting maintenance requests was also deemed easy to use and track.
Negative Experiences
However, a minority of reviewers had a poor experience with Homes After Halls, citing issues with mouse infestations, poor maintenance response, and unprofessional staff. Some reviewers felt that the team was more interested in making money than in the wellbeing of their tenants.
Specific Issues
Some specific issues mentioned by reviewers include:
- Mouse Infestation: Several reviewers reported experiencing mouse infestations in their properties, which Homes After Halls allegedly failed to adequately address.
- Maintenance Response: A few reviewers were unhappy with the response time to maintenance requests, including issues with a burst pipe and water damage.
- Unprofessional Staff: Some reviewers felt that the staff was unprofessional and uncaring, prioritizing profits over tenant wellbeing.
