Your Property in Safe Hands with Arden Property Management
Arden Property Management is a firmly established and respected letting agent in Edinburgh and the Lothians. Established in November 2006, the business has grown steadily from our firm base in Morningside where we opened in 2007. The ethos remains the same, to provide high quality professional property management whilst maintaining a personal hands on service that benefits both landlords and tenants alike.
Our Services
At Arden Property Management, we understand that every client is an individual and offer a personal hands-on service, where designated property managers deal directly with the property, the tenants, and their Landlord client. This is backed up by our in-office admin team who utilize the latest software management systems. Our fully managed service is completely inclusive with no hidden charges. We offer a range of services to landlords, including full property management, let-only service, marketing options, HMO management, refurbishment service, and furnishing service. Our goal is to take the stress out of property rental and provide a comprehensive service that meets the needs of our clients.
Our Commitment to Excellence
We are proud to have won several awards, including the Gold Award for Service to Landlords and the Silver Award for Service to Tenants in all of Scotland. We were also awarded Gold for Edinburgh in both categories. Our commitment to excellence is reflected in our customer reviews, which highlight our professionalism, efficiency, and dedication to providing a high-quality service.
Our Team
Our team is comprised of experienced and trained professionals who are dedicated to providing exceptional service to our clients. We have a robust system in place to ensure that every property is well-maintained, and our clients receive regular updates on the performance of their property. Our team is always available to answer any questions or concerns our clients may have.
Why Choose Arden Property Management?
Choosing Arden Property Management means you can rest assured that your property is in safe hands. We take pride in our personal hands-on approach, which ensures that every client receives a tailored service that meets their unique needs. Our commitment to excellence, combined with our expertise and experience, makes us the ideal choice for landlords and tenants in Edinburgh and the Lothians.
Leakage Issues and Inefficiencies
- One reviewer, Duncan Tanner, has been experiencing water leakage issues in the flat above his rental property, which has been ongoing for nearly two months despite being reported to Arden Property Management.
Positive Experiences
- Many reviewers have praised Arden Property Management for their professional and efficient services, highlighting their excellent communication, fairness, and attentiveness to their needs.
- Several reviewers have mentioned the exceptional service provided by specific staff members, such as Malcolm, Catriona, and Rebecca Gibb.
- Many reviewers have recommended Arden Property Management to others, citing their reliability, prompt response to issues, and fairness in handling disputes.
Negative Experiences
- Two reviewers, Barry Little and James Elder, have had negative experiences with Arden Property Management, citing issues with deposit returns, cleanliness of properties, and inefficient handling of repairs.
