Transform Your Smile, Transform Your Life
At The Royal Wells Hotel, we pride ourselves on offering an unparalleled level of comfort, elegance, and hospitality in the heart of Royal Tunbridge Wells. Our beautifully restored 19th-century coaching inn has retained its original Victorian charm, blending seamlessly with modern amenities and stylish decor.
Our Services
We offer a range of services designed to make your stay with us truly unforgettable. Our comfortable bedrooms are stylishly appointed, featuring modern amenities and period features. Our restaurant serves an array of delicious seasonal menus, showcasing the finest locally sourced ingredients. From breakfast to supper, our chefs combine their love and passion for food to create dishes you will adore.
The Perfect Venue for Any Occasion
Whether you're planning a romantic getaway, a family celebration, or a corporate event, we have the perfect venue for you. Our elegant function rooms and beautifully manicured gardens provide the ideal backdrop for weddings, conferences, and other special occasions.
Our History
Our hotel owes its regal title to Queen Victoria, who visited the Royal Wells often as a young Princess in the early 19th century. She later granted the use of her coat of arms, which is proudly displayed at the top of the building. We are proud to be part of The Coaching Inn Group, a portfolio of stunning historic coaching inns restored to their former glory.
Our People
Our team is dedicated to providing exceptional service, ensuring that every guest feels welcome and cared for. We believe in fostering a warm and inviting atmosphere, where everyone feels at home. Our staff are passionate about their work and take pride in delivering an unparalleled level of hospitality.
Join Our Family
If you share our passion for delivering exceptional service and would like to join our team, we would love to hear from you. We offer industry-leading training and opportunities to progress within The Coaching Inn Group.
Discover More
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Hotel Review Summary
Positive Feedback
The hotel received high praise for its location, with many guests commenting on its proximity to shops, bars, and restaurants. The staff were consistently described as friendly, welcoming, and helpful. The hotel's rooms were also praised for being spacious, clean, and comfortable. Many guests appreciated the hotel's amenities, including the bar and restaurant, and the breakfast was often described as delicious.
Negative Feedback
Some guests experienced issues with their rooms, including air conditioning units not working and windows that wouldn't open. A few guests were disappointed with the hotel's policies, such as the late check-out time and the refusal to accommodate special requests. The hotel's prices were also criticized for being too high. A few reviewers were unhappy with the hotel's decor, describing it as old-fashioned.
Mixed Feedback
Some guests had mixed experiences, praising the hotel's amenities and staff while criticizing certain aspects of their stay. For example, one guest enjoyed their room but was disappointed with the breakfast options. Another guest appreciated the hotel's location but was unhappy with the price of drinks.
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