Excellence in Logistics, Expertise in Delivery
Isca Forwarding is a leading provider of international logistics and freight forwarding services, with a rich history of over 42 years of experience in helping businesses and individuals navigate the complexities of importing and exporting goods. Based in the South West of England, our team of experts is dedicated to providing exceptional customer service and tailored solutions to meet the unique needs of our clients.
Our Services
At Isca Forwarding, we offer a comprehensive range of services to cater to the diverse needs of our clients. Whether you're looking to import or export goods, our experienced team is well-equipped to handle every step of the process, from sourcing goods to customs clearance, and everything in between.
Import Services
Our import services are designed to help businesses and individuals import goods from around the world. Our experienced team will guide you through the process, ensuring that your goods arrive safely and efficiently. We offer a range of services, including:
- Sea freight: We can transport your goods by sea, from anywhere in the world, to your doorstep.
- Air freight: For time-critical shipments, our air freight services provide rapid and reliable delivery.
- Road freight: We can transport your goods by road, using our extensive network of carriers and logistics services.
- Import customs clearance: Our experienced team will handle all aspects of customs clearance, ensuring that your goods are cleared smoothly and efficiently.
Export Services
Our export services are designed to help businesses and individuals export goods to destinations around the world. We offer a range of services, including:
- Sea freight: We can transport your goods by sea, from anywhere in the world.
- Air freight: For time-critical shipments, our air freight services provide rapid and reliable delivery.
- Road freight: We can transport your goods by road, using our extensive network of carriers and logistics services.
- Export customs clearance: Our experienced team will handle all aspects of customs clearance, ensuring that your goods are cleared smoothly and efficiently.
Customs Clearance
At Isca Forwarding, we understand the importance of seamless customs clearance. Our experienced team will handle all aspects of customs clearance, ensuring that your goods are cleared smoothly and efficiently. We are AEO accredited and have years of experience and training in customs clearances.
Packing Services
Our packing services are designed to ensure that your goods are packaged and protected for transit. Our dedicated packing warehouse is equipped with the latest equipment and staffed by experienced professionals who will determine the most effective way to pack your goods, ensuring they arrive safely and in perfect condition.
Testimonials
At Isca Forwarding, we pride ourselves on our exceptional customer service and commitment to excellence. Our happy customers say it best:
- "Isca always provides a service to our business and indeed on a personal front which is second to none and I cannot sing their praises highly enough. An exceptionally professional organisation who treats their customers with exemplary consideration accommodating requests for packing and delivery services quite often at very short notice. Our customer base is as varied as the goods being delivered and Isca always keeps us abreast on the shipping progress and ably iron out any issues should they arise. I would, without question, recommend Isca Freight Forwarding Ltd to any organisation who values both their customers and their goods. Isca are adaptable and flexible and always put their customers' needs first, making them stand out head and shoulders above many of their counterparts: a somewhat refreshing change from the general market trends of today!"
- "We have worked with Isca Forwarding for over 20 years. We have remained with Isca Forwarding due to the excellent service they provide; they offer us a knowledgeable, friendly, proactive service, and are always happy to go the extra mile for us answering any questions or queries we may have on importing and exporting goods. Our account manager is in contact regularly and information is always speedily provided. It is important for us to know exactly where our stock is while it is travelling around the world and Isca Forwarding allow us that in-depth level of control."
- "We have used Isca Forwarding for a good number of years. They are local to us and they always provide us with a first class service. The staff are extremely helpful and efficient, looking forward to working with them for many years to come."
- "For over 20 years we have been using ISCA to facilitate the import and export of our products. Their team are knowledgeable, helpful and dependable. Whether it is a pallet or 10 containers they handle it with the upmost professionalism."
- "I just wanted to say a big thanks to you and your team for all your work in getting my motorcycle over to Canada from the UK it all went seamless the transition through Canadian customs and now has to be registered. I will highly recommend your company to anyone and will be seeing you soon to send more out to Canada."
- "Isca Forwarding have been a great help to me as this is the first time I have ever imported and really didn't have much of a clue - I really appreciate you answering all my dull questions : will definitely be using you for my next shipment!"
- "Just a quick note to let you know that the recent air freight shipment has arrived safely and the kids chair was totally un-damaged. There was not a mark on it and your packaging worked brilliantly! Many, many thanks indeed"
Overview of Reviews
The reviews of ISCA shipping company are mostly positive, with customers praising the company's helpfulness, professionalism, and reasonable pricing. However, one review highlights some issues with the service.
Positive Experiences
Several customers have expressed their satisfaction with the company's service, citing the helpfulness of the staff, reasonable pricing, and efficient communication throughout the shipping process.
Staff and Communication
The staff at ISCA have been praised for their friendliness, helpfulness, and professionalism. Customers have reported that their queries were dealt with promptly, and that the company kept them informed throughout the shipping process.
Customs and Paperwork
ISCA has been commended for their expertise in handling customs and paperwork requirements, making the shipping process easier for customers.
Negative Experience
One customer reported a chaotic experience with the company, citing issues with the shipping carrier, FedEx, and the condition of their shipment upon arrival.
Communication Breakdown
The customer reported that they had to take on the responsibility of resolving issues with the shipping carrier, despite being assured that ISCA would handle everything.
Damage and Loss
The customer's shipment arrived damaged, with some items missing and others broken.