Transforming smiles, transforming lives.
At John Griffiths Ltd, we pride ourselves on being Berkshire's longest running and well-regarded independent Mercedes-Benz specialist. Our family-run business has been connected with Mercedes-Benz for over 40 years and is now into our third generation. We understand the importance of providing exceptional service and exceeding our customers' expectations.
Our Services
We offer a comprehensive range of services designed to cater to all your Mercedes-Benz needs. From routine maintenance to complex repairs, our team of experienced technicians is dedicated to providing exceptional service using only genuine Mercedes-Benz parts. Our services include MOT, servicing, diagnostics, air conditioning service, pre-MOT checks, wheel alignment, alloy wheel refurbishment, insurance repairs, and general bodywork.
We also provide a collection and delivery service, inclusive of a courtesy car if required, all free of charge. Our small, dedicated team offers a one-to-one service, enabling you to discuss your needs and requirements to obtain complete satisfaction. We are authorized to update your Mercedes-Benz digital service history (DSB) online or stamp your service book.
Our Commitment
At John Griffiths Ltd, we are committed to providing exceptional service, quality, and value. We use only genuine Mercedes-Benz parts, ensuring that your vehicle is serviced to the highest standards. Our team is fully trained and experienced in Mercedes-Benz servicing, and we pride ourselves on our attention to detail and commitment to excellence.
Why Choose Us
With over 40 years of experience, we are confident that you will not be disappointed with our extensive range of quality used cars. We offer a wide choice of available cars ready for viewing in our showroom in Reading. Contact us today to arrange a test drive and experience the John Griffiths Ltd difference.
Overall Impression
The reviews of John Griffiths Ltd, an independent Mercedes specialist, are overwhelmingly positive. The majority of customers have had excellent experiences with the garage, praising the staff for their professionalism, friendliness, and expertise.
Positive Aspects
- Personalized Service: Many customers have praised the personalized service they received from the garage, with some even mentioning specific staff members who went above and beyond to help them.
- Expertise: The garage's expertise in Mercedes vehicles is highly praised, with many customers commenting on the high-quality work and attention to detail.
- Fair Prices: Many customers have commented on the fair and reasonable prices of the garage, with some even stating that they are competitive with main dealers.
Negative Aspects
- Poor Customer Service: A small number of customers have reported poor customer service, with some feeling ignored or dismissed by the receptionist.
- Unsatisfactory Experience: A few customers have reported unsatisfactory experiences, including one customer who felt that their problem was not taken seriously.
