Your trusted partner for all your car needs
Who We Are
At Spratley's of Mortimer, we pride ourselves on being a long-established family-run business with a rich history. As a fifth-generation family-run garage, we have been serving the local community for over 100 years. We are proud of our heritage and our commitment to providing exceptional customer service to all our customers.
Our Commitment to Quality
At Spratley's, we believe that quality is at the heart of everything we do. We have a team of highly skilled and professionally trained technicians who are dedicated to providing the highest level of service to our customers. Our technicians are not paid on commission, so you can be sure that our advice and recommendations are always in your best interests.
Our Services
At Spratley's, we offer a wide range of services to cater to all your vehicle needs. Whether you need a routine service, a repair, or an MOT, we have the expertise and the facilities to get the job done to the highest standards.
Car & Van Servicing
We service most makes of cars and light vans, and offer courtesy cars or a collection and delivery service to make your experience with us as convenient as possible. Our prices are highly competitive, and we offer a range of services to suit every budget.
MOT Testing Station
Our MOT testing station is fully equipped to provide a 'while you wait' service, with experienced testers who will give you a comprehensive report on the condition of your vehicle. We also offer a free of charge MOT reminder service to ensure you never miss your annual test.
Car Repairs
Our team of skilled technicians is equipped to handle any repair job, from routine maintenance to more complex repairs. We use only the highest-quality parts and materials to ensure that your vehicle is restored to its former glory. We also offer a wide range of used car stock, so you can find the perfect vehicle to suit your needs.
Air-Con Service
In the hot summer months, a well-functioning air conditioning system is essential for your comfort and safety on the road. Our team of technicians is trained to service and repair air conditioning systems, ensuring that your vehicle is always comfortable and safe to drive.
Seasonal Checks
As the seasons change, it's essential to ensure that your vehicle is prepared for the new weather conditions. Our team of technicians can perform a range of seasonal checks, from winterising your vehicle to ensuring your air conditioning system is in top working order.
About Us
At Spratley's, we pride ourselves on being a family-run business that is committed to providing exceptional customer service. We believe that honesty, integrity, and a personal touch are essential in building long-term relationships with our customers.
Community Involvement
As a local business, we are deeply committed to our community and actively participate in various local events and initiatives. We believe that by giving back to our community, we can make a positive impact on the lives of those around us.
Whether you're looking for a routine service, a repair, or an MOT, you can trust Spratley's of Mortimer to deliver the highest level of quality and expertise. Contact us today to schedule an appointment or learn more about our services.
Excellent Service and Customer Experience
The reviews highlight the exceptional service and customer experience provided by the garage. The staff are described as friendly, helpful, and professional, with a focus on putting the customer first. Many reviewers mentioned that they received expert advice and were treated with kindness and respect.
Trustworthy and Reliable
The garage is praised for its trustworthiness and reliability. Reviewers mentioned that they were not pushed into buying anything they didn't need, and that any faults were identified correctly without trying to take advantage of them. The garage is described as a "masterclass in how to run a successful business".
Efficient and Competitive
The reviews also highlight the garage's efficiency and competitiveness. Many reviewers mentioned that the service was quick and efficient, with some even receiving a courtesy car at short notice. The prices are described as extremely competitive, with upfront quotes and no hidden costs.
Personal Touch
Several reviewers mentioned the personal touch provided by the garage, including the provision of a courtesy car and help with other issues such as transport to work. The garage is described as a "family business" that goes above and beyond to help its customers.
