Welcome to Animac Vets, your trusted local veterinary practice in Edinburgh, where we pride ourselves on providing a friendly, personal, and professional service to our clients and their pets. Our dedicated team of professionals share a common goal - to deliver exceptional care to all our patients, treating each one as an individual and working closely with their owners to provide tailored solutions to their specific needs.
Our Services
At Animac Vets, we understand the importance of preventative care, which is why we offer a comprehensive range of services designed to protect your pet's health and wellbeing. Our experienced team provides vaccinations, neutering, microchipping, flea, tick, and worm treatments, as well as dental care, travel advice, and end-of-life care. We also offer a Pet Health Plan, designed to help you manage your pet's healthcare costs and ensure they receive the best possible care.
Our Facilities
Our modern, fully-equipped practice in Morningside is designed to provide a comfortable and safe environment for your pet. Our facilities include state-of-the-art ultrasound, digital x-ray, and laboratory equipment, ensuring that we can provide accurate diagnoses and effective treatments. Our opening hours are designed to accommodate your busy schedule, making it easy to book an appointment at a time that suits you.
Our Commitment
At Animac Vets, we are committed to being as green as possible. We believe that caring for the planet starts in our little corner of it, which is why we stock environmentally friendly alternatives to traditional pet products. Our eco-friendly options include biodegradable food bowls and toys, collars and leads made from recycled plastic bottles, and biodegradable poop-bags.
Meet Our Team
Our dedicated team of professionals is committed to providing exceptional care to all our patients. We believe in building strong relationships with our clients and their pets, working closely with them to provide tailored solutions to their specific needs. Our team is led by experienced veterinarians who are passionate about providing the best possible care to your pet.
Unsatisfactory Experience
The practice has been criticized for their unprofessional service, with one customer experiencing a poor encounter with the vet. The vet advised the customer to bring their cat 45 minutes after administering a calming drug, but the drug had not taken effect, and the vet then offered a more expensive solution instead of waiting for the drug to take effect. The customer was also charged an additional fee without being informed.
Tragic Experience
Another customer experienced a tragic event when their 18-month-old chihuahua died during a simple tooth extraction procedure at the clinic. The customer was unhappy with the care provided and felt that the vet did not take all necessary precautions.
Positive Experiences
On the other hand, many customers have had positive experiences with the practice. The staff has been praised for being helpful, pleasant, and caring. The vets have been commended for their professionalism, knowledge, and compassion. Customers have appreciated the practice's helpfulness in arranging appointments, answering questions, and providing good advice. The practice has been recommended by many customers for its great service, reasonable prices, and caring staff.
Staff Praise
Several staff members, including Sam and Susan, have been specifically praised for their excellent care and kindness. The practice's cleanliness and calm environment have also been appreciated by customers.
