Business Details
16 Years
experience
Emergency
services
Your Trusted IT Support Partner in Lincoln
We are Lincoln IT Solutions, a small team of experienced IT professionals dedicated to helping businesses across Lincolnshire maintain efficient and reliable technology operations. With over 15 years of combined experience, we specialise in delivering tailored IT support solutions for businesses of all sizesfrom small consultancies with fewer than 10 devices to large organisations with complex networks exceeding 300 workstations. Our services encompass managed IT support, server maintenance, backup and disaster recovery, virtualisation, cybersecurity, and Microsoft 365 integration. We prioritise straightforward communication, avoiding technical jargon to ensure clear understanding for all clients.Our commitment to rapid response times ensures minimal downtime when issues arise, offering both remote and on-site support across Lincolnshire and surrounding areas. As a locally rooted company, we focus on building long-term relationships through personalised service rather than impersonal ticketing systems. Our managing director, Steve Woodhouse, brings 25 years of industry expertise, including Microsoft Certified Systems Engineer accreditation and proven success in virtualisation projects that saved organisations significant costs. We operate transparently with fixed pricing structures and no hidden fees, providing scalable solutions that grow alongside your business needs.
Services
IT Support
Managed IT
Server Support
Backup and DR
Virtualisation
Cyber Security
Microsoft 365
VoIP Systems
Web Design
Details
- Year established: 2010
Highlights and features
- We offer jargon-free explanations and honest advice.
- Our engineers respond to support requests within the hour.
- We provide both remote and on-site assistance across Lincolnshire.
- Our team includes certified IT professionals with 25+ years' experience.
- Transparent pricing with no hidden fees or long-term contracts.
Associations and certifications
- Microsoft Certified Systems Engineer
Services
Managed IT Support
We provide comprehensive managed IT support for businesses with 1-300+ devices. Our proactive monitoring and rapid response protocols ensure minimal system downtime. Services include network security updates, software patch management, and performance optimisation tailored to your organisation's specific infrastructure requirements.
Cyber Security
Our cybersecurity solutions protect against malware, ransomware, and phishing attacks. We implement advanced threat detection systems, conduct vulnerability assessments, and provide staff training to strengthen your organisation's digital defences while maintaining compliance with industry security standards.
Server Support
We offer complete server maintenance and troubleshooting services for physical and virtualised environments. Our engineers handle hardware upgrades, operating system updates, and performance tuning to ensure reliable server operations for critical business applications.
Backup and DR
Our backup solutions include automated daily data preservation with 99.9% recovery accuracy. We implement hybrid cloud and on-premises backup systems, plus develop custom disaster recovery plans to restore operations within agreed service level agreements.
Microsoft 365
We provide complete Microsoft 365 implementation, configuration, and support services. Our specialists optimise cloud productivity tools, manage user licences, and ensure secure collaboration platform integration across desktop and mobile devices for seamless business operations.
People
Steve Woodhouse
Managing Director
With 25 years' experience in IT, Steve established Lincoln IT Solutions in 2010 after serving as Network Manager at Lincoln College. He holds an HNC in Computer Studies and Microsoft Certified Systems Engineer accreditation, specialising in virtualisation solutions that deliver cost-effective IT infrastructure.
Questions
How quickly can you respond to IT issues?
Existing support customers receive responses within the hour. Emergency assistance is prioritised for new clients experiencing critical system failures.
Do you offer one-time IT support services?
Yes, we provide ad-hoc support for specific technical problems without requiring ongoing contracts or commitments.
What service areas do you cover?
We operate across Lincolnshire and surrounding regions including Newark, Scunthorpe, Nottingham, and Sheffield.
How do you price your IT support services?
We offer affordable monthly packages for continuous support and transparent fixed pricing for one-off technical interventions.
Can you support businesses of all sizes?
Yes, our scalable solutions cater to organisations ranging from small businesses with 3 devices to enterprises managing 300+ workstations.
