Creating a home from home atmosphere where our residents can thrive
Welcome to Nashley House Residential Care Home, located in the heart of Weston-super-Mare, North Somerset. Our care home is dedicated to providing a warm, friendly, and caring environment for our residents, where they can feel safe, respected, and valued. Our team of dedicated professionals is committed to delivering the highest level of care, tailored to the individual needs of each resident.
At Nashley House, we understand that every resident is unique, with their own experiences, interests, and stories. That's why we take the time to get to know each resident personally, to understand their needs, aspirations, and expectations. Our goal is to create a sense of community and belonging, where residents can live life to the fullest, surrounded by friends, family, and a caring team of professionals.
Our Services
We offer a range of high-quality amenities and activities designed to promote physical, emotional, and mental well-being. Our services include:
- All single rooms with TVs and en-suite facilities
- Separate bathroom and toilet facilities on all floors
- Two library areas and a large lounge with a flat-screen TV
- Two dining rooms and a visiting pod
- Hairdressing salon and visiting chiropodist and opticians
- Landscaped gardens and a therapy room
- Regular activities and events, including games, arts, and crafts
Our Philosophy
At Nashley House, we believe in promoting independence, dignity, and individuality for all our residents. We strive to maintain an open, positive, and inclusive atmosphere, where residents feel valued, respected, and empowered to make their own choices. Our team is committed to delivering compassionate and sensitive care, tailored to the unique needs of each resident.
Our History
Nashley House has a rich history, dating back to 1903 when it was built as a private residence. Today, our beautiful mature gardens and elegant home provide a comfortable and peaceful environment for our residents. Our care home is registered and regularly inspected by the Care Quality Commission, and we proudly hold accreditation with numerous local authority social service departments.
Overall Experience
The majority of reviewers have expressed a very positive experience with the care home, praising the staff for their kindness, compassion, and dedication to providing excellent care to the residents.
Staff and Care
The staff have been consistently praised for their friendly and caring nature, with several reviewers mentioning specific staff members who have gone above and beyond to ensure the residents' needs are met. The care provided is tailored to each resident's needs, and the staff are committed to making the residents' days fulfilling and enjoyable.
Activities and Amenities
The care home offers a range of activities for the residents, which are planned and executed by staff members like Vicky, who has been specifically thanked for her efforts. The food is also a highlight, with a varied menu that caters to the residents' tastes and dietary needs.
Recommendations
Several reviewers have highly recommended the care home to others, stating that it is the best place for their loved ones. The home's welcoming atmosphere and caring staff have made a significant difference to the residents' lives.
Shortcomings
However, one reviewer had a negative experience when trying to contact the manager, who was unavailable to speak and did not return calls. This lack of communication was seen as a lack of courtesy.
