Adding value to your business, one deal at a time.
At Original Trouser Company, we are passionate about creating high-quality, sustainable clothing that not only looks great but also feels amazing to wear. Our mission is to provide our customers with stylish, comfortable, and durable clothing that meets their everyday needs.
Our Story
Our journey began with a simple idea - to create clothing that is not only fashionable but also sustainable. We saw an opportunity to create clothing that not only looks great but also has a positive impact on the environment. Our founders, who have a passion for sustainability, wanted to create a brand that would encourage customers to think about the impact of their purchasing decisions on the environment.
Our Services
At Original Trouser Company, we offer a wide range of clothing for men, including shirts, polos, t-shirts, shorts, trousers, and jackets. We use sustainable materials, such as organic cotton and recycled polyester, to ensure that our clothing is not only comfortable but also environmentally friendly. Our clothing is designed to last, and we encourage our customers to take care of their garments to extend their lifespan.
Sustainability
We take sustainability seriously, and our commitment to the environment is at the heart of everything we do. We believe that fashion can be sustainable, and we strive to reduce our environmental impact at every stage of our operations. From sourcing sustainable materials to reducing waste in our supply chain, we are dedicated to making a positive impact on the environment.
Quality and Craftsmanship
At Original Trouser Company, we are committed to quality and craftsmanship. We use high-quality materials, and our garments are designed to last. Our team of skilled craftsmen takes pride in creating clothing that is not only stylish but also durable.
Customer Service
We pride ourselves on our excellent customer service. Our team is dedicated to providing our customers with a hassle-free shopping experience. Whether you need help with sizing, returns, or exchanges, our customer service team is always happy to assist.
Staff and Customer Service
The staff at Farah have been consistently praised for their friendly and helpful nature. Rebecca, Robert, Magda, Clarence, and other staff members have been mentioned by name for their excellent customer service. They have been described as being knowledgeable, personable, and willing to go above and beyond to ensure customers find what they need.
Product Quality and Range
The quality of Farah's products has been widely praised, with customers particularly impressed with the design and craftsmanship of their shirts. The store's range of products has also been commended, with customers finding it easy to browse and select items.
Store Experience
The physical store experience has been praised for its layout, with customers finding it easy to navigate and browse the products on offer. The store's atmosphere has been described as sharp and modern, with customers feeling comfortable and at ease while shopping.
Negative Experiences
Unfortunately, not all customers have had a positive experience with Farah. Some have reported issues with orders, including cancelled orders and incorrect items being sent. The customer service response to these issues has been criticized for being unhelpful and slow to respond.
