Your Home Move, Made Easy
At Steffans Jewellers, we pride ourselves on being a family-run business with over 50 years of experience in the jewellery and watch industry. Our mission is to provide our customers with an exceptional shopping experience, offering a wide range of high-quality jewellery and watches from renowned brands, as well as our own exclusive designs.
Our Services
We understand that every individual has their own unique style and preferences, which is why we offer a range of services to cater to your needs. From jewellery repairs to bespoke designs, our expert team is dedicated to providing you with the highest level of service and expertise. Our services include jewellery repairs, bespoke jewellery design, ear piercing, personalisation, and cleaning, repairs, and valuations.
Our Brands
We are proud to offer a range of brands that are synonymous with excellence and luxury. From BOSS to Gucci, and from Longines to TAG Heuer, our brands are carefully selected to ensure that our customers have access to the finest quality jewellery and watches.
Our Commitment
At Steffans Jewellers, we are committed to providing our customers with an unparalleled shopping experience. We believe in building long-term relationships with our customers, and we strive to exceed your expectations with every interaction. Whether you're looking for a special gift, a treat for yourself, or simply a way to express your love, we are here to help.
Our History
With over 50 years of experience, we have built a reputation for excellence and trust. Our family-run business has grown from humble beginnings to become one of the leading jewellery and watch retailers in the UK. Our commitment to quality, customer service, and excellence has earned us a loyal customer base, and we continue to strive for excellence in everything we do.
Exceptional Customer Service
The majority of reviews praised Steffans for their exceptional customer service. The staff, including Serena, Emma, Reece, and Wes, were commended for their helpfulness, friendliness, and personalized attention. Many customers appreciated the extra effort the staff put in to ensure their needs were met, going above and beyond to provide a special experience.
Quality of Products
Reviewers praised the quality of Steffans' products, including jewellery and watches. The engraving service was particularly appreciated, adding a personal touch to the gifts.
Personalized Experience
Customers appreciated the personalized experience offered by Steffans. The staff took the time to understand their needs, made recommendations, and provided a relaxed and welcoming environment.
Special Mentions
Several staff members received special mentions for their exceptional service, including Serena, Emma, Reece, Wes, and Elena.
One Negative Review
The only negative review mentioned poor communication, unresponsive emails, and a disappointing experience. The customer was unhappy with the service and felt that the director did not honour the agreed-upon price.
