Timeless Quality, Enduring Style
At Michael Jones Jeweller, we are a family-run business that has been providing exceptional jewellery and watch services for over 100 years. Our commitment to quality, expertise, and customer satisfaction has made us one of the most trusted names in the industry.
Our History
Founded in 1919, Michael Jones Jeweller has been a staple in the jewellery and watch industry for generations. Our rich history is built on a foundation of trust, quality, and dedication to our customers. Over the years, we have expanded our services to include a wide range of jewellery and watches from renowned brands such as Rolex, Breitling, TAG Heuer, and more.
Our Stores
We have multiple stores located in Northampton, where our friendly and knowledgeable staff are always happy to help you find the perfect piece of jewellery or watch. Our stores are designed to provide a welcoming and luxurious environment, where you can browse our extensive collections at your leisure.
Our Services
At Michael Jones Jeweller, we offer a comprehensive range of services designed to meet all your jewellery and watch needs. Our expert team of watchmakers and jewellers are trained to provide high-quality repairs, maintenance, and restoration services for all types of jewellery and watches. We also offer a bespoke jewellery design service, where our skilled craftsmen can create a unique piece tailored to your specifications.
Expertise
Our team of experts has decades of combined experience in the jewellery and watch industry. We are proud to be official retailers for many of the world's leading luxury brands, and our staff undergo regular training to ensure they are up-to-date with the latest trends and technologies.
Community
At Michael Jones Jeweller, we are committed to giving back to our community. We regularly participate in local charity events and sponsorships, and we are proud to support a number of local causes.
Customer Experience
The customers' overall experience with Michael Jones Jewellers has been overwhelmingly positive. Many reviewers praised the jeweller's efficient and secure delivery, beautifully presented and well-packaged items, and excellent customer service.
Product Quality and Presentation
Reviewers were impressed with the quality of the jewellery and watches they purchased, often finding them to be even better than expected. The presentation of the items was also praised, with many commenting on the lovely packaging and gift wrapping.
Customer Service
The customer service at Michael Jones Jewellers was widely praised. Reviewers appreciated the helpful and patient staff, who answered questions and provided excellent guidance. Several reviewers mentioned specific staff members who went above and beyond to ensure they had a positive experience.
Exceptions and Areas for Improvement
A few reviewers had negative experiences, citing poor communication, lack of available stock, and disappointing in-store experiences. These issues seemed to be isolated, and the majority of reviewers had a positive experience.
