Providing the perfect bike for every customer, one ride at a time.
At On Your Bike, we are passionate about cycling and dedicated to providing the best possible experience for our customers. With over three decades of experience, we have established ourselves as one of the leading cycle shops in the UK, with a strong presence in London, Birmingham, and East Grinstead. Our mission is to inspire a love for cycling and to provide exceptional customer service, backed by our extensive knowledge and expertise in the industry.
Our History
Founded in 1983, On Your Bike has grown from humble beginnings to become a respected and trusted name in the cycling community. Our commitment to quality, passion for cycling, and dedication to customer service have enabled us to build long-lasting relationships with our customers. We take pride in being an independent, family-run business, with a deep understanding of the importance of individual attention and personalized service.
Our Services
We offer a wide range of services to cater to the diverse needs of our customers. Our expert team of Cytech-qualified mechanics provides professional bike servicing and repairs, including general maintenance, wheel truing, and bespoke custom-builds. Our workshop facilities are fully equipped to handle any bike repair or maintenance task, ensuring that your bike runs smoothly and efficiently.
Bike Rental
Our bike rental service is designed to make your cycling experience even more enjoyable. With a wide range of hybrid, city, and road bikes available, you can choose the perfect bike for your needs. From daily rentals to extended periods, we offer flexible options to suit your requirements. Our rental fleet is maintained to the highest standards, ensuring a safe and enjoyable ride.
Why Choose Us
At On Your Bike, we pride ourselves on our:
- Expert Knowledge: Our team of experienced and passionate cyclists is dedicated to providing personalized service and unparalleled expertise.
- Wide Range of Products: We stock a comprehensive selection of bikes, accessories, and parts from leading brands, ensuring that you find the perfect fit for your cycling needs.
- Professional Workmanship: Our Cytech-qualified mechanics are dedicated to providing top-notch servicing and repairs, ensuring your bike runs smoothly and efficiently.
About Our Brands
We are proud to partner with some of the world's most renowned bicycle manufacturers, including Orro Bikes, Brompton, Trek, Whyte, Marin, Lapierre, Raleigh, Forme, Frog, Haibike, and Volt. We are also a Premier Brompton Dealer with full Brompton Service Centre Accreditation, including Brompton Electric.
Our Locations
We have three convenient locations: London, Birmingham, and East Grinstead. Our experienced staff are always happy to help you find the perfect bike or provide expert advice on bike maintenance and repairs.
Contact Us
If you have any questions or require assistance, please do not hesitate to contact us. We are committed to providing exceptional customer service and look forward to serving you.
Excellent Customer Service
The reviewers have nothing but praise for the customer service provided by On Your Bike. From incredible service to emergency repairs, the staff go above and beyond to ensure customer satisfaction. Whether it's staying open late to fix a broken bike or providing temporary solutions for serious issues, On Your Bike's team demonstrates a commitment to fairness, kindness, and efficiency.
Responsive and Helpful Assistance
Reviewers appreciate the team's prompt responses to inquiries and willingness to help with last-minute issues. They praise the flexible and resourceful service, citing examples of fixing bike problems, fitting accessories, and providing valuable advice.
Efficient Repair Service
Several reviewers highlight the speed and quality of the repair service. They mention that the team quickly diagnos and fixes issues, often at no charge. The reviewers praise the expertise of the mechanics, citing specific instances where they went above and beyond to help.
Reliable Bike Rentals
The reviewers who rented bikes from On Your Bike were impressed with the condition and performance of the bikes. They appreciate the team's responsiveness to email queries and praise the flexibility of the rental options.
A Bonus for the Area
The reviewers of On Your Bike stress that the shop is a valuable asset to the community. They praise the staff for being knowledgeable, friendly, and helpful, making it a pleasure to do business with.
No Complaints
A review of the reviews reveals no negative comments or complaints about On Your Bike's service, staff, or products.
