Fixing your bike, so you can ride on
About Us
NipNip London was founded with the vision of making London the most cycle-friendly capital in the world. From humble beginnings in 2013, we've grown into London's leading bicycle servicing and repair operator, supporting thousands of cyclists on their journeys.
Our team of experienced mechanics and cycling enthusiasts are passionate about helping people discover the joy of cycling. We provide a comprehensive range of services, from routine maintenance and repairs to comprehensive overhauls and bespoke custom builds.
Our Services
We offer a diverse range of services designed to meet your every cycling need, including:
- Bike Fits: Receive personalized advice from our experts to find the perfect bike and components for you.
- Mobile Services: Our skilled mechanics can come to you, whether at home or work, for on-site repairs and maintenance.
- Fleet Maintenance: We manage bicycle fleets for companies and organizations, ensuring reliable transportation for employees and clients.
- Bike Maintenance Courses: Learn valuable skills to repair and maintain your bike independently.
- Corporate Services: We partner with businesses to support their cycling infrastructure and employee wellbeing.
Our Commitment
At NipNip, we believe in:
- Quality: We use only the highest quality parts and materials.
- Customer Service: We are dedicated to providing exceptional customer experiences.
- Sustainability: We are committed to eco-friendly practices and offer repair options that extend the lifespan of your bike.
Join Us on the Journey
Whether you're a seasoned cyclist or just starting out, NipNip is here to support you. Get in touch to learn more about our services and how we can help you make the most of your cycling experience in London.
Exceptional Customer Service
The reviews for Nip Nip are overwhelmingly positive, with all authors awarding 5 stars. The common thread throughout is the exceptional service provided by the staff. Many reviewers mention specific staff members, such as Michael, Bijay, Alex, and Josh, who are praised for their friendly, patient, and professional attitude. The team is described as efficient, prompt, and knowledgeable, with the ability to fix a wide range of bike problems.
Availability and Convenience
The shop's operating hours are highlighted as a major advantage, with reviewers mentioning that the team is available and accommodating even when they suddenly have an issue with their bike. The location is also praised, with several reviewers mentioning that the shop is conveniently located and easily accessible.
Quality of Work
The quality of the work performed by the staff is consistently praised, with reviewers noting that the repairs are done quickly and thoroughly. Several reviewers mention that they were told that certain repairs couldn't be done, but Nip Nip managed to find a solution, such as replacing brakes for an e-bike.
Personal Touch
Many reviewers express their gratitude for the personal touches provided by the staff, such as answering questions, providing recommendations, and teaching them how to perform maintenance tasks. The workshop itself is described as clean and well-maintained, with a wide range of services available.
