Stay connected. Stay ahead.
Our Vision
To empower businesses with innovative and accessible communication and IT solutions that foster growth and success.
Our Mission
To provide businesses with a seamless blend of cutting-edge technology, responsive support, and personalized solutions designed to meet their unique needs.
Who We Are
Lily Communications is a leading provider of business phone systems, internet connectivity, IT solutions, and energy services. Our team of experts work closely with clients to understand their individual requirements and tailor solutions that optimize their efficiency, productivity, and budgets.
Voice & Data Solutions
- Hosted VoIP phone systems
- On-premise phone systems
- Calls, lines, and call management features
- Video conferencing
- Teams integration and voice enhancement solutions
IT & Security Solutions
- Managed IT services
- IT security assessments and solutions
- Dark Web ID protection
- Data storage and backup solutions
Business Essentials
- Mobile broadband packages
- Enterprise lease lines
- ISDN switch-off support
- Merchant services
Additional Services
- Web listings management
- Remote working solutions
- Cost-saving audits and energy efficiency consultations
Why Choose Lily Communications?
- Multi-award-winning: We have received numerous accolades for our exceptional customer service, innovative solutions, and competitive pricing.
- Customer-centric approach: We prioritize understanding your unique needs and building solutions around them.
- Leading technology partners: We partner with the most respected technology brands to ensure you access the latest and most reliable solutions.
- Tailored solutions: We craft customized plans that fit your budget and business goals.
- Exceptional support: Our dedicated team is available 24/7 to offer proactive assistance and troubleshooting.
General Positive Feedback
The majority of reviews from Lily Communications customers have been extremely positive, with customers praising the professionalism, efficiency, and helpfulness of the company's engineers.
Exceptional Engineers
Several customers have highlighted the exceptional work of Richard, Andy, and Rick, who have gone above and beyond to resolve technical issues and provide helpful guidance.
Fast Resolution of Issues
Customers have praised the speed and effectiveness with which Lily Communications has resolved issues, often providing prompt solutions to complex problems.
Excellent Communication
Several customers have noted the excellent communication from Lily's engineers, who have been proactive and transparent throughout the resolution process.
Negative Feedback
However, one customer has had a very poor experience with Lily Communications, citing poor customer service and aggressive billing practices.
Unhelpful During Covid-19
Jeanine Hamlyn's review highlights the company's alleged unwillingness to help during the Covid-19 pandemic, which led to her switching providers and subsequently facing significant financial difficulties.
Billing Disputes
Jeanine's review also mentions the company's aggressive billing practices, including threats to take action against her business and charging her a large sum to end her contract.
