NOI SIAMO I FIGLI DEL VESUVIO - WE ARE THE SONS OF VESUVIUS
At Millway Medical Practice, we are dedicated to providing comprehensive and high-quality medical care to our patients. Our practice has a rich history, dating back to 1972, when three single-handed practices merged to form our current group practice. Today, we have a team of nine partners and a dedicated staff who are committed to providing efficient and friendly medical care to our patients.
Our Services
We offer a range of services to our patients, including online booking tools, medical and administrative requests, and self-care information. Our online services are designed to make it easy and convenient for our patients to access medical care and advice from the comfort of their own homes. We have partnered with Patchs, Accurx, Klinik, and Engage to provide our patients with a range of online services, including online consultations, appointment booking, and prescription requests.
Our Commitment
At Millway Medical Practice, we are committed to providing comprehensive and high-quality medical care to our patients. We believe in providing efficient and friendly service, and we strive to make our patients feel welcome and supported throughout their healthcare journey. Our practice is equipped with modern facilities and state-of-the-art technology, and our staff is dedicated to providing exceptional care to our patients.
Our Values
At Millway Medical Practice, we value our patients and are dedicated to providing them with the best possible care. We believe in working together as a team to provide comprehensive and high-quality medical care. We are committed to being efficient, friendly, and responsive to our patients' needs, and we strive to make our patients feel welcome and supported throughout their healthcare journey.
Overview of Millway Medical Practice Reviews
General Impression
The overall impression of Millway Medical Practice is overwhelmingly positive. Most reviewers praised the professionalism and helpfulness of the doctors and nursing staff, as well as the efficiency and friendliness of the receptionists.
Strengths
- Professional and Caring Doctors: Many reviewers praised the doctors for being knowledgeable, patient, understanding, kind, and caring.
- Efficient Service: Reviewers appreciated the quick service, ease of booking appointments, and prompt responses to queries.
- Friendly and Helpful Receptionists: The receptionists were often commended for being friendly, welcoming, and helpful.
- Online Services: The online eConsult service was praised for its convenience and efficiency.
Weaknesses
- Phone Queue: The phone queue system for booking appointments was criticized for being time-consuming and frustrating.
Suggestions for Improvement
- Improve the Phone Queue System: Reviewers suggested implementing a more efficient system for booking appointments, such as allowing walk-in appointments or improving the phone queue process.
