Your success is our success
At VIP Express Worldwide, we have grown to become one of the smartest, most respected, and most successful independent ground handling companies in the UK, with affiliated offices all over the globe. Founded in 1994, our company has evolved from its humble beginnings to offer a wide range of services that cater to the logistics needs of various industries and individuals alike. Our headquarters are conveniently located in the heart of London's Heathrow, the world's busiest airport, allowing us to provide a guaranteed next day delivery to anywhere in the UK and a guaranteed express service to any major city in the world.
Our Mission
We are inspired to go beyond the call of duty, and therefore, employ only the best in the business; from our dedicated office staff to our drivers. Our team is committed to providing our clients with the most positive levels of service and acting as an extension of their company. We want our clients to be totally confident that when handling their goods, we are always acting in their best interest to the best of our ability. We believe that "your success is our success."
How We Work
Our services are designed to make logistics easy and hassle-free for our clients. We offer a 3-step process to ensure that your goods are delivered safely and efficiently:
1. CREATE AN INVOICE: Our team will work with you to create an invoice for your shipment.
2. BOOK A COLLECTION: We will collect your goods from your location and transport them to their destination.
3. TRACK YOUR PARCEL: Use our online tracking system to monitor the status of your shipment and receive updates on its journey.
Our Services
At VIP Express Worldwide, we offer a range of services to cater to the logistics needs of various industries and individuals. Our services include:
- Same Day / Overnight Delivery: We provide same day or overnight delivery services for documents or packages to major cities across the UK and Europe.
- Custom Clearance Service: We simplify the customs clearance process for your goods, ensuring that all necessary documents are prepared and submitted on your behalf.
- Pallet Distribution: Our pallet delivery services are designed to ensure that your goods are delivered safely and efficiently to their destination.
- Consulting Services: Our expert team provides consulting services to help you navigate the logistics process and ensure that your goods are delivered quickly and efficiently.
- Pick and Pack: Our team of experts will pick and pack your goods with care, ensuring that they are properly packaged and ready for transport.
- Road Freight: We offer cost-effective road freight services for bulky and heavier shipments, providing FCL/LCL shipments worldwide along with clearance and delivery processes.
- Air Freight: Our air freight services offer extremely competitive rates for forwarding services, providing assistances with all documentation required for customs and clearance of freight.
- Sea Freight: Our sea freight services offer cost-effective quotes for bulky and heavier shipments, providing FCL/LCL shipments worldwide along with clearance and delivery processes.
Why Choose Us
At VIP Express Worldwide, we pride ourselves on providing exceptional customer service and building long-term relationships with our clients. We have a team of experienced professionals who are dedicated to ensuring that your goods are delivered safely and efficiently. With our wide range of services and expertise, we are confident that we can meet your logistics needs and exceed your expectations.
Overall Experience
The majority of reviewers have had an excellent experience with VIP Express, praising their professional and reliable services. Many have highlighted the company's ability to provide a personalized approach, making them stand out from other courier services.
Key Strengths
- Personalized Service: Reviewers have praised the company's personalized approach, with many mentioning the names of staff members who have gone above and beyond to provide excellent service.
- Reliability: VIP Express has been commended for their timely collections and deliveries, with many reviewers expressing their satisfaction with the speed and efficiency of the service.
- Trustworthiness: Reviewers have found the company to be trustworthy, with many mentioning their willingness to recommend VIP Express to others.
- Customer Support: The company's customer support has been praised for being helpful and responsive, with many reviewers appreciating the assistance provided with paperwork and other issues.
Areas for Improvement
- Coordination: One reviewer expressed disappointment with the company's coordination with offices in other countries, citing issues with lost parcels and lack of effort to resolve the problem.
