Business Details
39 Years
experience
Global Courier Solutions Partner
Established in 1987, Crossflight has built a reputation as a trusted international express courier and mailing solutions provider. Our privately owned business combines the agility of a small courier with the global network of a larger operation, offering tailored logistics solutions for over 1600 clients worldwide. With expertise in customs clearance and dual-use goods regulations, we specialise in mission-critical deliveries while maintaining a 99.8% on-time delivery rate. Our proactive customer service team manages shipments from collection to delivery, supported by bespoke IT systems that integrate seamlessly with client operations. We differentiate ourselves through industry-trained specialists who handle international shipments with precision, offering real-time tracking and flexible storage solutions.Backed by 30+ years of experience, our team provides cost-effective services for both domestic and international logistics needs, serving businesses across legal, technology, and manufacturing sectors. Client testimonials highlight our exceptional service ethos, with legal firms praising our reliability and technology companies commending our system integration capabilities. We maintain financial stability while continuously investing in route optimisation technology and staff development to ensure consistent service excellence.
Services
International Courier
Mailing Services
Server Integration
Storage Solutions
Customs Clearance
Same-Day Delivery
Document Tracking
Mail Fulfilment
Warehouse Management
Special Delivery
Details
- Year established: 1987
Highlights and features
- We offer 30+ years of international logistics expertise
- Our proactive customer service team manages shipments end-to-end
- We handle complex customs requirements for global deliveries
- We provide server-to-server integration with client systems
- We maintain 99.8% on-time delivery performance
What people say
Outstanding service
Perfect partner
High-performance supplier
Proactive clearance service
99.8% on-time delivery
Services
International Courier
Our international express courier service specialises in time-critical shipments with 99.8% on-time performance. We handle customs clearance, dual-use goods regulations, and provide real-time tracking for business-critical documents and parcels. Our proactive customer service team manages every shipment from collection to delivery, supported by proprietary routing software that optimises delivery paths while maintaining competitive pricing for global logistics needs.
Mailing Services
We offer comprehensive domestic and international mailing solutions with cost-effective options for businesses of all sizes. Our services include franked mail processing, tracked delivery options, and automated mail fulfilment with integrated data management. We handle sorting, franking, and administrative tasks while providing flexible pricing models and free returns management for undeliverable items, supported by GDPR-compliant data handling procedures.
Server Integration
Our bespoke server-to-server integration solutions connect client systems with our logistics platform for automated shipment processing. The myCrossflight integration enables waybill creation 10x faster than manual entry while maintaining full tracking visibility. We support e-commerce platforms and order management systems with custom API development and real-time inventory synchronisation through our proprietary Warehouse Management System.
Storage Solutions
We provide secure short and long-term storage solutions with flexible inventory management options. Our warehouse facilities accommodate diverse stock types from electronics to exhibition equipment with per-pallet pricing. The custom WMS offers real-time stock visibility and order tracking while supporting just-in-time delivery models and kitting operations for promotional campaigns with same-day dispatch capabilities.
Customs Clearance
Our customs specialists handle international shipment requirements with established local contacts for efficient clearance processes. We manage documentation, duties payment, and regulatory compliance for dual-use goods and standard shipments. The service includes proactive communication with overseas partners and customs authorities to prevent delays, supported by staff trained in international trade regulations and export licensing requirements.
Questions
What international destinations do you cover?
We provide global courier services to over 220 countries with specialist routes for time-critical shipments and established customs procedures.
How does your tracking system work?
Our real-time tracking system provides updates through myCrossflight platform with email/SMS notifications and proof of delivery confirmation.
Can you handle sensitive documentation?
Yes, we specialise in secure document delivery for legal firms with tracked handling procedures and non-disclosure protocols.
What payment options are available?
We accept credit card payments with flexible billing options for regular clients and volume-based pricing arrangements.
How do you handle customs documentation?
Our specialists prepare all required customs paperwork with automated systems ensuring compliance for 98% of standard shipments.
What service level guarantees exist?
We guarantee 99.8% on-time delivery performance with compensation clauses for missed service level agreements.
