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At Crossflight, we pride ourselves on being different from other courier services. With over 30 years of experience in the industry, we've built a reputation for providing exceptional service, innovative solutions, and unparalleled customer care. Our story began in 1987, and since then, we've grown steadily and organically to develop a considerable client base of over 1600 companies worldwide. Our commitment to excellence has earned us the trust and loyalty of our clients, and we're proud to have been working with them for many years.
Our Services
At Crossflight, we offer a range of services designed to meet the diverse needs of our clients. Our services include:
Courier Services
Our international express courier services are designed to provide efficient and reliable delivery of your goods. We offer a range of courier services, from same-day delivery to international shipping, tailored to meet the specific needs of each client.
Mailing Services
Our mailing services are designed to ensure that your mail is delivered quickly and securely. We offer a range of mailing services, including international and domestic mail services, designed to exceed your expectations.
Storage & Fulfilment
Our storage and fulfillment services are designed to securely store your goods and prepare them for shipment. We understand the importance of timely delivery and take every precaution to ensure your goods arrive safely and on time.
Projects & Events
At Crossflight, we pride ourselves on being able to deliver bespoke solutions for our clients. Whether you need a customized solution for a specific project or event, we're here to support you.
What Sets Us Apart
At Crossflight, we're committed to providing exceptional customer service, and we understand the importance of building strong relationships with our clients. We've invested heavily in our team, systems, and processes to ensure that we deliver the highest level of service. We're proactive in monitoring your shipments to ensure that any issues are resolved before they become problems. We're flexible and responsive to your needs, and we're committed to providing you with the best possible service.
Our Team
Our team is dedicated to providing outstanding service and supporting your business. Meet our Managing Directors, Suzanne Darlington and Ben Morgan, and our Client Services Director, Paul Murphy, who are all committed to delivering exceptional customer service.
Our Accreditations
We're proud to have received numerous accreditations and endorsements from leading industry bodies and organizations. We're committed to continuous improvement and re-invest our profits in our business to give you the best-in-class service.
Our Testimonials
Our clients are at the heart of everything we do. We're proud to have built long-term relationships with over 1600 companies worldwide, and we're grateful for their testimonials and continued support.
Why Choose Crossflight?
At Crossflight, we're committed to providing exceptional service, innovative solutions, and unparalleled customer care. We're here to support your business and help you achieve your goals. Contact us today to learn more about how we can help you.
Professionalism and Customer Service
The reviewers consistently praised Crossflight for their professionalism, stating that they possess "great emphasis on customer service", are "very professional", and provide "quick and friendly service". The company's accounts team is also commended for their knowledge and assistance.
Drivers and Service
The delivery drivers are described as "very friendly" and Sal, a staff member, is singled out for his excellent communication skills and swift resolution of queries. Crossflight's ability to quickly respond to enquiries and effectively resolve issues is highlighted by multiple reviewers.
Recommendation and Consistency
Several reviewers have used Crossflight for years without experiencing any problems, and many would recommend them again and again. Crossflight has consistently delivered a high level of service, and customers have come to trust the company.
Accessibility
The company is commended for its commitment to inclusivity, as demonstrated by its hiring of a deaf courier, which is seen as a great equal opportunities achievement.