Who We Are
Brighter Futures has been providing housing and support services in Stoke-on-Trent and surrounding areas since 1974. We are a registered Social Landlord, managing around 200 tenancies, alongside providing supported accommodation across the city. Our mission is to empower individuals and communities through innovative housing and support solutions.
Our Vision and Values
Our values guide us in everything we do:
- Person-Centeredness: We prioritize understanding individual needs and aspirations.
- Collaboration: We value building strong partnerships with individuals, communities, and partners.
- Innovation: We embrace new ideas and technologies to enhance our services.
- Integrity: We conduct ourselves with transparency and accountability.
- Sustainability: We are committed to responsible environmental and social responsibility.
How We Can Help
We offer a diverse range of services to support individuals facing:
Housing & Accommodation
- Supported housing for those transitioning out of homelessness.
- Affordable housing solutions for vulnerable individuals and families.
- Specialist accommodation for people with learning disabilities and autism.
Support Services
- Mental health support services across Staffordshire.
- Floating support for people with learning disabilities and autism.
- Emotional and practical support for women facing various challenges.
Specific Initiatives
- Rough Sleeper Team: We operate a 24/7 team to support people sleeping rough in Newcastle-under-Lyme and Stoke-on-Trent.
- Hanley Connect: A service dedicated to empowering people with lived experience of homelessness to take control of their destinies.
Our Impact
Over the years, Brighter Futures has helped countless individuals and families build better lives. We believe in a future where everyone has a safe and stable home and the opportunity to reach their full potential.
Mixed Opinions on Brighter Futures
Reviews of Brighter Futures, a organization providing support and services to individuals with mental health and learning disabilities, reveal a mix of positive and negative experiences.
Positive Comments
- Reviewers praised the supportive nature of the staff, with several mentioning their confidence and mental well-being improving as a result of the services provided.
- Many reviewers appreciated the help and guidance received from key workers, who were described as professional, helpful, and polite.
Negative Comments
- Some reviewers reported poor treatment by staff, with one reviewer experiencing rude responses to their concerns.
- Another reviewer encountered anti-social behavior from a neighbor, which was not effectively addressed by the organization.
- A few reviewers mentioned issues with the maintenance team, including a worker with a bad attitude.
- One reviewer reported feeling like their concerns were ignored, including a formal complaint that was not acknowledged.
Be the first to review Hope Street Hostel.
Write a Review
