Experience exceptional care that puts you first
At Bayfields Opticians and Audiologists, we pride ourselves on providing a higher standard of care for our patients. Our dedicated team of experts take the time to get to know you as an individual, understanding your unique needs and providing personalized solutions for your eye and ear health. From comprehensive eye tests to hearing health checks, we strive to deliver exceptional care that exceeds your expectations.
Our Services
Our comprehensive eye care services include eye tests, children's eye tests, and contact lenses. We understand that every individual is unique, which is why we offer personalized eye care plans tailored to your specific needs. Our expert optometrists conduct thorough eye tests, taking the time to understand your visual requirements and provide expert advice on the best solutions for your eyes.
We also offer an extensive range of glasses, including designer brands, and our expertise in contact lenses ensures that you receive the best possible care for your eyes. Our contact lens plan provides flexibility and convenience, allowing you to enjoy the freedom of contact lenses.
In addition to our eye care services, we also offer comprehensive hearing care, including online hearing tests, ear wax removal, and free tinnitus health checks. Our expert audiologists use the latest technology to conduct thorough hearing health checks, providing personalized advice and solutions for your hearing needs. We offer a range of hearing aids, including the latest models from top brands, to ensure that you can enjoy optimal hearing health.
Our Commitment
At Bayfields, we are committed to delivering exceptional care that puts our patients first. We understand the importance of transparency, fairness, and personalized care, which is why we take the time to get to know you and your unique needs. Our team of experts work together to provide a seamless experience, ensuring that you receive the best possible care for your eyes and ears.
Working With Us
At Bayfields, we believe in building strong relationships with our patients and our team members. We are committed to creating a work environment that is fair, transparent, and supportive, where our team members can thrive and grow. If you're looking for a career that is fulfilling and rewarding, consider joining our team today.
Customer Experience
The majority of customers have reported an exceptional experience at this optician, with staff being described as friendly, helpful, and courteous. They praised the personalized service, feeling valued and relaxed during their eye examinations. The staff's professionalism and expertise were also commended.
Quality of Service
The optician's expertise and thoroughness in conducting eye examinations were highly praised. The staff's patience and understanding, particularly with elderly and vulnerable customers, were noted as exceptional.
Practice Atmosphere
The practice was described as having a warm and welcoming atmosphere, with customers feeling at ease from the moment they walked in. The staff's kindness and courtesy created a family-like environment, making customers feel comfortable and supported.
Communication
One customer expressed frustration with the practice's communication strategies, specifically with regards to Saturday closures. They suggested that the practice should utilize email notifications to inform customers of any changes to their operating hours.
