Transforming spaces, one floor at a time.
At Edinburgh Wood Flooring, we are a family-run business dedicated to providing high-quality flooring services to homes and businesses in Edinburgh and the surrounding areas. With over 15 years of experience in the industry, our team of skilled flooring technicians is committed to delivering exceptional results that exceed our customers' expectations.
Our Story
Our journey began with a passion for providing top-notch flooring solutions that combine style, functionality, and durability. Over the years, we have built a reputation for excellence, and our commitment to quality has earned us a loyal customer base. Our team takes pride in being one of the most trusted flooring companies in Edinburgh, and we strive to continuously improve our services to meet the evolving needs of our customers.
Our Services
We offer a comprehensive range of flooring services, including the installation of laminate flooring, engineered wood flooring, and hardwood flooring. Our team is trained to handle various types of flooring installations, including floated floors, nailed floors, and glued floors. We also provide underfloor heating services, including electric and warm water-based underfloor heating systems. Whether you're looking to upgrade your home or office, we have the expertise and resources to deliver stunning results.
Our Mission
At Edinburgh Wood Flooring, our mission is to provide exceptional flooring solutions that enhance the beauty and functionality of our customers' homes and businesses. We aim to build long-term relationships with our customers by delivering outstanding service, superior quality, and unparalleled customer care. We believe that every home deserves a floor that reflects its unique character, and we're dedicated to helping our customers achieve that vision.
Our Values
- Quality: We're committed to delivering exceptional quality in every aspect of our work, from the products we supply to the services we provide.
- Excellence: We strive for excellence in everything we do, from the initial consultation to the final installation.
- Integrity: We operate with honesty, transparency, and integrity in all our dealings with customers and partners.
- Customer Focus: We put our customers at the heart of everything we do, ensuring that their needs and expectations are met and exceeded.
Overview of Customer Reviews
Customer Satisfaction
The majority of customers have expressed their satisfaction with the company's services, citing professionalism, attention to detail, and excellent customer service.
Positive Aspects
- Professional and attentive service
- High-quality products and installation
- Helpful and knowledgeable staff
- Efficient and tidy workmanship
- Great communication and aftercare
Negative Aspects
- One customer experienced issues with the flooring not being suitable for dogs, despite being assured it would be, and encountered delays in the installation process.
