At Malcolms Residential, we take pride in being a family-owned and run estate agency, committed to providing exceptional customer service and expertise in the property market. Our team of dedicated professionals have extensive knowledge of the local area, ensuring that your property journey is smooth and stress-free.
Our Services
We understand that every client is unique, and that's why we offer a tailored approach to meet your individual needs. Whether you're buying, selling, or letting, our team will work closely with you to ensure that your property goals are achieved.
Our sales team will work tirelessly to secure the best possible price for your property, while our lettings team will provide expert advice on maximizing your rental income. We also offer a range of additional services, including property management, valuations, and marketing strategies, all designed to help you achieve your goals.
Why Choose Malcolms?
So, what sets us apart from other estate agencies? At Malcolms, we're committed to professionalism, client focus, excellence, and transparency. Our team is dedicated to providing outstanding customer service, and we're proud of our reputation for honesty, integrity, and expertise.
Our comprehensive services include:
- Accurate and honest valuations
- Expert advice on preparing your home for the market
- Personalized marketing strategies
- Dedicated teams for sales and lettings
- Property management services
- Tailored advice for landlords and tenants
Meet Our Team
Our team of professionals is comprised of experienced and knowledgeable individuals who are passionate about delivering exceptional customer service. With extensive knowledge of the local area, we're confident that we can help you achieve your property goals.
Get in Touch
Whether you're looking to buy, sell, or let, we invite you to experience the Malcolms difference. Contact us today to discuss your property needs and let us guide you through the process.
Exceptional Service and Professionalism
The reviews highlight the exceptional service and professionalism of Malcolms, a real estate agency. The majority of reviewers praised the agency's prompt communication, friendly and helpful staff, and their ability to guide clients through the property buying and selling process.
Key Strengths
- Effective communication: clients appreciated the regular updates and prompt responses to their queries.
- Friendly and helpful staff: reviewers praised the professionalism and friendliness of the staff, particularly Shannon, Anthony, Jamie, Caroline, Michael, and Daniel.
- Expert knowledge: clients were impressed with the team's knowledge of the local market and their ability to provide valuable insights and guidance.
- Proactive approach: reviewers appreciated the agency's proactive approach in managing the buying and selling process, ensuring a smooth transaction.
Areas for Improvement
- Communication breakdown: a few reviewers experienced a breakdown in communication, which led to frustration and delays.
- Salesmanship: one reviewer felt that the agent was more focused on selling than supporting the buyer's needs.
Conclusion
Overall, the reviews suggest that Malcolms is a reputable and reliable real estate agency that provides exceptional service and professionalism. The agency's strengths lie in its effective communication, friendly and helpful staff, and expert knowledge of the local market.
