Excellence in Quality and Craftsmanship Since 1979
At Bicknell's Jewellers, we take pride in being a family-run business that has been serving the community for over 40 years. Established in 1979, our mission has always been to provide our customers with exceptional quality jewellery and unparalleled customer service. We are proud to be a part of the Jewellery Quarter in Birmingham, where we have built a reputation for excellence and quality.
Our Story
Our journey began in 1979, when our founder, G.L. Bicknell, had a vision to create a jewellery business that would stand out from the rest. With a passion for quality and craftsmanship, he built a reputation for providing exceptional jewellery that would last a lifetime. Today, we continue to uphold the same values of quality, craftsmanship, and customer service that our founder instilled in us.
Our Services
At Bicknell's Jewellers, we offer a wide range of services that cater to all your jewellery needs. From designing and creating bespoke jewellery to repairing and maintaining your existing pieces, our team of expert jewellers and goldsmiths are dedicated to providing you with the highest level of craftsmanship and service.
Designing Your Dream
At Bicknell's Jewellers, we understand that every individual has their own unique style and preferences. That's why we offer bespoke jewellery design services, tailored to bring your vision to life. Our experienced goldsmiths will work closely with you to create a custom-made piece that reflects your personality and style.
Aftercare
We believe that our relationship doesn't end with the sale. That's why we offer a comprehensive aftercare service, designed to ensure your jewellery continues to shine like new. From cleaning and maintenance to repairs and restoration, our team is dedicated to providing you with the highest level of aftercare service.
Why Choose Us?
At Bicknell's Jewellers, we pride ourselves on our exceptional quality, craftsmanship, and customer service. We understand that our customers are our greatest asset, and we strive to build long-lasting relationships with each and every one of them. With over 40 years of experience, we have earned a reputation for excellence and quality that is unmatched in the industry.
Customer Reviews of GL Bicknell Jewellers
Exceptional Customer Service
Many customers praised the exceptional service they received from the staff at GL Bicknell Jewellers. Trish, James, Azad, Sue, Katie, and other staff members were mentioned by name for their helpfulness, patience, and expertise in guiding customers through the process of selecting or designing jewelry.
Quality of Jewelry
Customers were extremely satisfied with the quality of the jewelry they purchased from GL Bicknell Jewellers. Several reviewers mentioned that their rings, in particular, exceeded their expectations in terms of beauty and craftsmanship.
Personalized Experience
Many customers appreciated the personalized experience they received at GL Bicknell Jewellers. The staff took the time to understand their needs, offered expert advice, and helped them find the perfect piece of jewelry.
Issues with Quality and Customer Service
One customer, Deanna Goldsby, had a negative experience with GL Bicknell Jewellers. She reported that a diamond fell out of her wedding ring after only seven months, and when she took it back to the store, the staff was rude and defensive.
