Delivering quality workmanship and exceptional customer service
BruceRae is a family-run business with over 25 years of experience in the property market in Edinburgh. Led by Elspeth Rae, our company is committed to providing exceptional service to our clients, who comprise of investors, private landlords, and trusts. We pride ourselves on our local knowledge and global reach, enabling us to connect investors with the right properties and the right tenants.
Our Services
At BruceRae, we offer a range of services designed to cater to the diverse needs of our clients. These services include:
Property Investment: We source and acquire properties that meet the investment criteria of our clients, ensuring that their investment goals are met.
Property Letting and Management: We manage properties on behalf of our clients, taking care of all the necessary tasks such as marketing, tenant selection, rent collection, and maintenance.
Home Acquisition: We assist clients in finding and acquiring their dream homes, guided by our expert knowledge of the Edinburgh property market.
Property Refurbishment: We provide comprehensive refurbishment services, transforming properties into beautiful and functional homes.
Vacant Property Checks: We inspect and maintain vacant properties, ensuring that they are safe and secure.
Properties to Let: We manage a wide range of properties, from luxury apartments to charming family homes, catering to diverse tenant needs.
Tenants: Our tenants benefit from our expertise in property management, ensuring that their living experience is comfortable and hassle-free.
Our Clients
At BruceRae, we pride ourselves on building strong relationships with our clients, understanding their unique needs and preferences. We take the time to understand their goals and tailor our services to meet their individual requirements.
Our Team
Elspeth Rae, Director, and Angus Stewart, Financial Controller, lead our team of experienced professionals, dedicated to providing exceptional service to our clients.
Exceptional Service
The majority of the reviewers have had an outstanding experience with BruceRae, praising their professionalism, friendliness, and efficiency in managing their tenancies. They highlight the agency's responsiveness to any issues or concerns, with many mentioning specific instances where problems were resolved promptly. Reviewers note that the staff are helpful, accommodating, and communicative, making the lettings process seamless.
Communication and Repair Work
Several reviewers commend BruceRae's timely and effective communication regarding repairs and maintenance. They appreciate the agency's proactive approach in addressing any issues, ensuring that the tenancy runs smoothly. Many reviewers also thank specific members of staff, such as Elspeth, Laura, Justine, and Mandy, for their assistance and dedication.
Positive Experience
Reviewers have praised the agency for its homely and well-maintained properties, mentioning that their flats have exceeded their expectations. They appreciate the agency's flexibility and willingness to work with them to resolve any issues. Many reviewers have gone on to recommend BruceRae to others, citing the agency's exceptional service and professionalism.
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