Who We Are
Fidra Lettings is a new and innovative letting agency in East Lothian, Scotland. Founded on the principle of exceptional customer service, we approach lettings with a refreshing dose of enthusiasm, transparency, and a commitment to continuous improvement.
Our passionate team of professionals boasts over 20 years of experience in the local market, understanding the unique challenges and nuances of the area. We believe that traditional letting practices often fall short of tenants' and landlords' needs, and we're committed to changing that.
Our Values
Our core values guide our actions and ensure we deliver an exceptional customer experience:
- Customer-centricity: We prioritize your needs and build strong relationships based on trust and open communication.
- Excellence: We strive to constantly refine our services and deliver exceptional results.
- Transparency: We believe in clear and honest communication, without hidden fees or surprises.
- Professionalism: We are committed to conducting ourselves with integrity and accountability.
Our Services
Fidra Lettings offers a comprehensive range of services to landlords and tenants, including:
- Landlord Services: Property management, tenant finding, rent collection, compliance management, and more.
- Tenant Services: Tenant screening and referencing, tenancy agreement preparation, communication and mediation, rent payment assistance.
- Market Expertise: Local market knowledge, property valuation, and marketing strategies.
Our Commitment
We are dedicated to exceeding your expectations and making the process of renting or letting a property a smooth and enjoyable experience. We believe in open communication, building relationships, and creating lasting partnerships with our clients.
Contact Us
To learn more about Fidra Lettings and how we can assist you, please get in touch with our friendly team today. We look forward to discussing your needs and helping you achieve your property goals.
Overview
Fidra Lettings has been highly praised by clients for their attentive and helpful service, with multiple clients expressing satisfaction with the assistance they received from the team. The staff at Fidra Lettings have been commended for their professionalism, efficiency, and friendly approach to finding new tenants and managing properties.
Service and Support
The team at Fidra Lettings have been praised for their excellent communication skills, quick responses, and proactive approach to addressing clients' needs. Several clients highlighted the valuable advice and guidance they received from the team, particularly in navigating the complex regulations and red tape associated with private lettings.
Tenant Placement and Property Management
Fidra Lettings has been successful in finding suitable tenants for clients' properties, often in a short period of time. Clients appreciated the team's ability to assess the property and its location to find the ideal tenant. The team's experience in the market and their ability to manage the entire process from advertising to tenant checks have been particularly beneficial to landlords.
Client Recommendations
All clients who provided reviews recommended Fidra Lettings to others, praising the team's professionalism, friendly service, and ability to provide valuable advice and support throughout the property management process.
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