Providing quality healthcare, whenever and wherever you need it
Meet the Team & Facilities
Springwell Medical Centre is a dedicated team of healthcare professionals committed to providing high-quality healthcare to the people of Edinburgh. Our experienced GPs and staff are passionate about delivering personalized, accessible care to all patients. We are pleased to offer a comprehensive range of services designed to meet your healthcare needs.
1. Routine Consultations & Disease Management
- Comprehensive consultations for a variety of ailments
- Management of chronic diseases such as diabetes, asthma, and cardiovascular issues
- Travel vaccinations and healthcare advice
2. Urgent Care & Acute Management
- Treatment of minor injuries and illnesses
- Management of acute conditions such as fever, pain, and infections
- Emergency care services on site
3. Online Services
- RapidHealth: Get quick access to self-care information, request medical help, and register for the practice online.
- Accurx: Non-urgent medical and administrative requests can be easily submitted online.
- Engage: Ask the practice questions, request consultations, and receive personalized healthcare advice.
4. Specialized Services
- Child health services
- Travel health consultations
- Minor surgery and vaccinations
- Women's health services
5. Community Care
- Community outreach programs
- Patient education workshops
- Partnership with local organizations to provide comprehensive care
Accessibility & Transparency
We are committed to providing accessible healthcare to all. Our practice is fully accessible to patients with disabilities and offers translated services for non-English speakers. We believe in open communication and transparent healthcare. Please feel free to ask our staff any questions you have about your healthcare or our services.
Our Commitment
At Springwell Medical Centre, we are dedicated to providing exceptional healthcare and building strong relationships with our patients. We are continuously striving to improve our services and provide our patients with the highest quality care.
Patient Experience
The patient reviews of Springwell Medical Practice express a mixed bag of experiences. While some patients have reported positive interactions with the doctors and receptionists, others have had negative experiences.
Registration and Appointments
Registering with the practice can be challenging, with some patients reporting long wait times and difficulties getting an appointment. However, others have found the process easier, particularly if they arrive early and are willing to wait in the queue.
Doctor and Nursing Staff
The doctors and nursing staff have received praise from many patients, with some reporting kind, understanding, and caring treatment. However, one patient reported a negative experience with a doctor.
Receptionists
The receptionists have received a range of reviews, from kind and helpful to rude and unhelpful. Some patients have reported difficulty getting through to the receptionists, while others have found them to be efficient and professional.
Practicalities
The practice has a system for booking appointments, with patients having to call at specific times to ensure availability. Some have reported difficulty following these rules, while others have found them to be efficient.
Overall
Springwell Medical Practice has received a range of reviews, with some patients reporting positive experiences and others having negative interactions. It is important for patients to be aware of the practice's policies and procedures, as well as the potential challenges of registering and booking appointments.
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