Expert repairs, exceptional service, and a passion for craftsmanship.
At Stones Residential, we pride ourselves on being an independent estate agent with a passion for providing a professional service with integrity and trust. With branches in Stanmore and Belsize Park, our teams have extensive knowledge of the local areas and strive to continually improve our services to deliver 100% customer satisfaction.
Our Philosophy
Our philosophy is to continually strive for improvement, led by our Managing Director, Heads of departments, and Newly formed Leadership Team. We believe that the more employees are engaged in the process and philosophy, the more successful we have become. Our procedures, systems, and marketing processes are constantly reviewed, strategies discussed, and opinions shared, keeping the entire company motivated and working as a team to deliver the best possible service to our clients.
Marketing and Services
We offer an unrivalled marketing service to give our clients the maximum possible exposure to the property market. Our excellent property marketing includes professional photographs, floor plans, and the use of all leading property portals, including Rightmove, Zoopla, PrimeLocation, and OnTheMarket. We advertise in local and national newspapers and magazines, ensuring that your property is presented in the best possible light.
With over 20 years of combined experience, our team of friendly and personal property professionals across our two branches offers measured advice and excellent service. We provide a comprehensive range of property services, including support for buying, selling, renting, and letting homes, as well as market appraisals and valuations, based on real knowledge of local price trends.
Why Choose Us
If you're looking to sell or let a property, or are looking to buy or rent a new home in Stanmore, Belsize Park, or the surrounding areas, we offer a free no-obligation valuation and a range of benefits, including:
- Own in-house magazine
- Committed to 100% customer satisfaction
- Professional photographs
- Professional floor plans
- Premium listings on Rightmove
- Featured listings on Rightmove
- Featured property on Zoopla
- Highly experienced staff
- Local advertising
- National advertising
- EPCs
- Magazine advertising
Excellent Customer Experience
The reviews highlight the exceptional customer service provided by Stones Residential. The staff, including Ben, Suzie, Sarah, Lucy, Jodie, Richard, Neil, Anthony, and Adam, were consistently praised for their professionalism, communication, and dedication to providing a smooth and stress-free experience.
Key Strengths
- Excellent communication and updates throughout the process
- Friendly, approachable, and knowledgeable staff
- Professionalism and expertise in the local market
- Ability to overcome hurdles and find solutions to problems
- Positive attitude and willingness to go the extra mile
- Efficient and speedy process
Praise for Specific Staff Members
- Suzie Andrews and Ben Crane from the Stanmore branch received high praise for their exceptional service.
- Sarah Morgan was commended for her expertise and help in progressing the sale.
- Lucy Allen was praised for her helpfulness and hard work in the renting process.
- Richard Forshaw and Jodie were commended for their professionalism and support.
- Anthony and Adam were praised for their excellent job, professionalism, and willingness to go the extra mile.
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