Business Details
40 Years
experience
Expert Estate Agents in London
Established in 1986, Oliver Jaques is an independent estate agency with deep roots in South-East and East London. Our team combines local expertise with decades of experience in residential sales, lettings, and property management. We prioritise personal service, leveraging our intimate knowledge of the area to guide clients through every step of their property journey. With a reputation built on trust and repeat business, we focus on understanding individual client needs rather than adopting a one-size-fits-all approach.Our commitment to transparency ensures clients receive honest advice, whether navigating complex transactions or seeking market insights. We pride ourselves on maintaining long-term relationships, evidenced by over 50% of our business coming from returning clients. By blending traditional values with modern practices, we aim to make property transactions as seamless and stress-free as possible while upholding the highest professional standards.
Services
Residential Sales
Property Lettings
Property Management
Valuation Services
New Homes
Details
- Year established: 1986
Highlights and features
- Over 35 years of local property market expertise
- Personalised service tailored to individual client needs
- Award-winning team with ARLA Propertymark qualifications
- Over 50% of business from repeat clients
- Proven track record achieving 98.1% of asking prices
Associations and certifications
- ARLA Propertymark
- National Association of Estate Agencies
What people say
Excellent service
Professional team
Local market knowledge
Prompt assistance
Personalised approach
Services
Residential Sales
We specialise in residential property sales across London, combining local market expertise with strategic marketing. Our team ensures competitive pricing, professional photography, and targeted advertising to maximise exposure. With a proven track record achieving over 98% of asking prices, we guide clients through every stage from valuation to completion.
Property Lettings
Our lettings service connects landlords with quality tenants through rigorous referencing and proactive management. We handle inventory checks, tenancy agreements, and ongoing maintenance while ensuring compliance with evolving regulations. Landlords benefit from regular updates and transparent financial reporting.
Property Management
Comprehensive property management covers maintenance coordination, rent collection, and tenant communication. Our dedicated team ensures properties remain compliant and well-maintained, offering landlords peace of mind. We specialise in long-term tenant retention and proactive issue resolution.
Valuation Services
Accurate property valuations combine market analysis with local expertise. We offer both in-person assessments and instant online estimates, providing realistic pricing strategies to maximise returns. Our valuations consider current trends, comparable sales, and property condition for precise market positioning.
New Homes
We specialise in marketing new build properties with targeted campaigns reaching potential buyers. Our service includes developer partnerships, site sales management, and strategic pricing to ensure swift completions. We leverage local planning insights to advise on development opportunities.
People
Nicola Heard
Managing Director
With over two decades in the property sector, Nicola leads our team with a commitment to excellence. Her expertise in London's property market ensures strategic leadership while maintaining hands-on client involvement.
Michael Petherbridge
Area Manager
Michael oversees our sales operations with extensive experience in London's residential market. He specialises in complex transactions and client relations, ensuring smooth property exchanges for vendors and buyers.
Gina Begbie
Senior Property Manager
Gina manages property portfolios with exceptional organisational skills. Her proactive approach to tenant and landlord communication has earned consistent praise for resolving issues efficiently and maintaining high client retention.
Erika Janosova
Property Manager
Erika specialises in property maintenance coordination and tenant support. Her attention to detail ensures swift resolution of management issues, backed by ARLA Propertymark qualifications and eight years of dedicated service.
Stephen Banks
Lettings Manager
Stephen leads our lettings team with expertise in tenant placement and landlord advisory services. He ensures compliance with rental regulations while maintaining strong relationships with both residential and corporate clients.
Questions
What areas do you cover?
We specialise in South-East and East London, including Surrey Quays, Bow, Canada Water, Deptford, Rotherhithe, and surrounding boroughs.
How quickly can you sell my property?
Our average sale time is 6-8 weeks, supported by strategic marketing and a database of ready buyers.
What fees do you charge?
Our standard sales commission is 1.5% + VAT, with no hidden fees or additional charges.
Do you offer online valuations?
Yes, we provide instant online valuations or detailed in-person assessments at your convenience.
How do you vet tenants?
We conduct thorough credit checks, employment verification, and landlord references to ensure reliable tenant placements.
Are you regulated by any professional bodies?
We adhere to ARLA Propertymark and National Association of Estate Agencies standards for professional conduct.
