Established as a reputable retailer of exceptional used cars in Norwich, Spencers Car Sales is an award-winning, family-run business with over 18 years of experience in the motor trade. Our unwavering passion for fantastic cars, combined with our commitment to providing outstanding customer service, has allowed us to build a solid reputation based on trust and transparency. At Spencers Car Sales, we are not just about selling cars; we pride ourselves on the long-lasting relationships we establish with our customers, ensuring their car-owning experience remains positive long after the purchase.
Handpicked Used Cars and Commercial Vehicles in Norwich
Our carefully selected range of used cars and commercial vehicles caters to various preferences and budgets. Whether you are looking for a stylish saloon, a practical family car, a robust 4x4, or a dependable commercial vehicle, you are sure to find a vehicle that ticks all the right boxes at Spencers Car Sales. Our ever-changing stock features a diverse collection of nearly new and high-quality used cars, ensuring there is always something to catch your eye. If you can't find what you are looking for, our dedicated team will go the extra mile to source your dream vehicle, using their extensive connections and industry expertise.
Seamless Car Financing Solutions
We understand that purchasing a car can be a significant financial decision, which is why we offer competitive and flexible car financing plans tailored to suit individual budgets. Our experienced team works closely with a panel of reputable lenders to provide affordable monthly payments, ensuring owning your dream car is well within reach.
Expert Service and MOT Centre
Our commitment to customer care extends beyond the day you drive away with your new vehicle. Our on-site service and MOT centre is staffed by highly skilled technicians, ready to attend to any maintenance or repair needs your car may require. Trust us to keep your vehicle in peak condition, ensuring it remains safe, reliable, and enjoyable to drive for years to come.
Experience Unrivalled Customer Service
At Spencers Car Sales, we pride ourselves on our family-oriented approach to business, ensuring every customer feels valued and appreciated from the moment they make contact. Our dedicated team is committed to providing you with personalised, attentive service, making your car-buying experience stress-free and enjoyable.
Get in Touch
Get in touch with us today to learn more about our services or explore our current stock of quality used cars and commercial vehicles. Alternatively, feel free to visit our showroom in Rackheath, Norwich, to view our range of handpicked vehicles and meet our friendly, knowledgeable team. We look forward to helping you find your perfect car.
Overview of Customer Reviews
Spencer's Car Sales has received an overwhelming number of positive reviews from satisfied customers. The common themes throughout the reviews are the excellent customer service, friendly and helpful staff, and a hassle-free buying experience.
Excellent Customer Service
Many reviewers praised the staff at Spencer's Car Sales, particularly James, Michael, Lee, and Rebecca, for their professionalism, courtesy, and helpfulness. The staff ensured a smooth and stress-free buying experience, with some customers commenting on the lack of pushy sales tactics.
Positive Experiences
Several reviewers appreciated the detailed video walkthroughs of the vehicles, which helped them make informed purchasing decisions. Others praised the efficient and effortless delivery process. The staff's willingness to negotiate and provide reasonable part-exchange prices was also commended.
Satisfied Customers
Many customers expressed their satisfaction with their purchases, stating that the vehicles exceeded their expectations. Some reviewers mentioned the clean and well-presented vehicles, while others appreciated the comprehensive warranty and after-sales service.
Minor Issues
Only two reviewers expressed minor issues with their purchases, including a discrepancy in the valuation of a traded-in vehicle and a mechanical problem with a purchased vehicle. However, Spencer's Car Sales was praised for their prompt response and resolution of these issues.
