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At Chalcraft Hall Care Home, we are committed to providing the highest standards of care and comfort to our residents. Our privately owned, family-run care home is situated in North Bersted, Bognor Regis, and offers a homely, loving, and friendly atmosphere. We pride ourselves on our warm and pleasant atmosphere, which is often commented on by our visitors.
Our Services
We offer a range of services to cater to the needs of our residents, including day care, short break or respite care, and long-term residential care. Our day care service allows families to have peace of mind while their loved ones are being cared for, and includes activities, personal care, and access to our visiting hairdresser and chiropodist. Our short break or respite care provides temporary care for those who require it, and is subject to availability. Our long-term residential care is designed to provide a secure, relaxed, and homely environment for our residents, with 24-hour attention to their needs.
Accommodation
Our care home has 20 tastefully decorated bedrooms, two comfortable lounges, a dining room, and well-maintained garden and patio areas. Each bedroom is designed to provide a comfortable and relaxing environment for our residents, with amenities such as televisions, DVD/Video players, and stereo systems.
Activities
We believe in providing a stimulating environment for our residents, and our activity diary is extensive and varied. We encourage our residents to participate in activities, and we also offer access to external activities and outings. Our activities are designed to promote independence, social interaction, and mental and physical stimulation.
Our Aim
Our aim is to provide a highly professional care service with a personal touch. We believe that our residents deserve a home where individuality is emphasised, and where they are treated with dignity, respect, and compassion. We strive to maintain a warm and caring atmosphere, where our residents feel safe, secure, and valued.
Our Philosophy
We believe that people with dementia should receive the best care possible in a comfortable, supportive, and secure environment that recognises their vulnerability. We work closely with local healthcare professionals, including GPs, mental health departments, and district nurses, to ensure that our residents receive the best possible care.
Overall Experience
The reviewers have conveyed a highly positive sentiment towards Chalcraft Hall, with all of them giving a 5-star rating. The common thread throughout the reviews is the friendly and caring atmosphere, with staff being described as "loving", "caring", and "friendly".
Staff and Care
The staff at Chalcraft Hall have been praised for their exceptional care and attention towards the residents. Reviewers have mentioned that the staff go above and beyond to ensure the residents feel comfortable and cared for. The care provided by the staff has been described as "fantastic", with one reviewer stating that they were "always confident" that their loved one was being well cared for.
Resident Experience
The residents of Chalcraft Hall seem to thrive in the caring environment, with one reviewer mentioning that their grandmother was always in "good spirit" despite the challenges posed by Covid protocols. Another reviewer mentioned that their father was well cared for during his 9-month stay at the care home.
Family Involvement
The reviewers have also praised the level of involvement and communication provided by the staff, with one reviewer mentioning that they were always confident in the care provided. This suggests that the care home values transparency and keeps families informed about their loved ones.
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