Shine with us, spark with joy
We are a team of passionate professionals dedicated to providing exquisite jewelry to empower individuals to express their unique style and celebrate their special moments. With a diverse selection of timeless pieces and contemporary designs, we cater to every taste and preference.
Our Vision
Our vision is to democratize luxury, making exquisite jewelry accessible to all. We believe every individual deserves the opportunity to own and cherish pieces that reflect their individuality and complement their personal style.
Our Values
Our core values guide us in everything we do:
- Quality: We prioritize materials and craftsmanship, ensuring the utmost quality in every piece.
- Inclusivity: We celebrate diverse tastes and offer a wide range of styles and price points to suit individual preferences.
- Sustainability: We are committed to responsible practices in sourcing materials and minimizing environmental impact.
- Customer satisfaction: Providing unparalleled customer service and ensuring a seamless and enjoyable shopping experience.
- Innovation: We constantly explore new trends and designs to bring fresh and inspiring collections to our customers.
Our Services
Our services extend far beyond just selling jewelry. We offer:
- Personalized consultations: Our experts can guide you through our collections and help you find the perfect pieces to suit your unique style and budget.
- Expert advice: Our knowledge and experience in jewelry care, styling, and gifting can assist you in making informed decisions.
- Gift wrapping and delivery: We can professionally package your purchase and deliver it directly to your recipient.
- Custom design services: For those with a specific vision in mind, we offer custom design and creation services.
Expertise at Your Service
Our team comprises experienced gemologists, designers, and customer service professionals. We are dedicated to providing our customers with exceptional knowledge, personalized recommendations, and world-class service.
Service and Staff
The service at Hooper Bolton Jewellers is consistently praised by customers. The staff, particularly Jeremy, are described as professional, knowledgeable, friendly, and accommodating. They are willing to go the extra mile to ensure customers are satisfied, and several reviewers mention being able to get their questions answered quickly and efficiently. Some reviewers even mention Jeremy remembering their personal details, such as their daughter's name, which adds to the personalized service.
Product Quality and Range
The quality and range of products offered by Hooper Bolton Jewellers are also highly praised. Reviewers rave about the stunning pieces of jewelry, with several mentioning specific items they have purchased. The range is described as huge, with one reviewer mentioning the Trollbeads collection. Reviewers also appreciate the competitive prices and the ability to buy online and have their products delivered promptly.
Disappointing Experience
Unfortunately, there is one reviewer who had a negative experience with the online store. They mention trying to order several items on different occasions, only to be told that the items were not in stock and having to be refunded. This reviewer finds this service to be terrible, especially as some of the items were intended as gifts.
