Business Details
12 Years
experience
Emergency
services
Your Trusted IT Support Partner in Bournemouth
Rejuvenate IT delivers comprehensive IT solutions to SMEs across the South West and nationwide. Established in 2014, we combine over a decade of technical expertise with a client-centric approach to provide managed IT services, cybersecurity, cloud solutions, and telecom support. Our UK-based team of certified professionals offers rapid response times, proactive system monitoring, and tailored IT strategies to ensure business continuity.We prioritise transparency, reliability, and innovation, helping clients optimise technology to drive growth. With ISO 9001 certification and multiple industry awards, we maintain rigorous quality standards while fostering long-term partnerships built on trust and exceptional service.
Services
Managed IT Services
Cyber Security
Cloud Services
IT Support
Website Design
VoIP Telephony
Data Backup
Network Support
Software Solutions
Details
- Year established: 2014
Highlights and features
- Over a decade of experience in business IT support
- 24/7 proactive system monitoring and rapid response times
- ISO 9001-certified quality management systems
- Tailored solutions for SMEs across multiple sectors
- Award-winning customer service and technical expertise
Associations and certifications
- ISO 9001
What people say
Excellent service
Quick response times
Knowledgeable team
Proactive solutions
Professional communication
Services
Managed IT Services
Our fully managed IT services provide continuous system monitoring, proactive maintenance, and strategic technology planning. With 150+ daily system checks and 24/7 support, we ensure optimal performance while minimising downtime. Businesses benefit from customised SLAs, regular IT strategy reviews, and seamless integration of security protocols to protect critical infrastructure.
Cyber Security
Comprehensive cybersecurity solutions featuring ISO 9001-certified practices, threat detection, and incident response. We implement advanced security measures including malware protection, user access controls, and Cyber Essentials compliance support. Our services help businesses mitigate risks, meet regulatory requirements, and protect sensitive data from evolving cyber threats.
Cloud Services
Scalable cloud infrastructure management with seamless migration, data backup, and collaboration tools. Our Microsoft Silver Partner-certified team optimises cloud performance while ensuring security and compliance. Services include Office 365 implementation, hybrid cloud configurations, and 24/7 monitoring to maintain system integrity and business continuity.
IT Support
Dedicated helpdesk support with 15-minute average response times and remote/onsite resolution options. Our UK-based engineers provide hardware/software troubleshooting, system updates, and customised support packages. Businesses gain access to expert technical knowledge without maintaining in-house IT resources, ensuring rapid issue resolution and minimal operational disruption.
Website Design
Custom website creation with SEO optimisation, mobile responsiveness, and integrated analytics. Our solutions include e-commerce platforms, content management systems, and branded digital experiences. We focus on converting visitors through strategic design, clear calls-to-action, and performance-driven features that align with business objectives and user expectations.
People
Sue Burgess-Lock
Managing Director
Leading Rejuvenate IT's strategic direction with extensive technology sector experience. Focuses on maintaining service excellence, fostering team development, and driving business growth through client-centric innovation and operational efficiency.
Kalon Jaffray
Operations Manager
Overseeing daily operations and service delivery standards. Ensures efficient resource allocation, process optimisation, and adherence to quality management systems while maintaining ISO 9001 compliance across all business functions.
Connor Knight
Service Desk Manager
Managing technical support teams and client service requests. Specialises in incident resolution prioritisation, team training, and maintaining the company's award-winning customer service standards through structured support frameworks.
Holly Carter
Technical Support Engineer
Providing expert technical assistance with particular expertise in SharePoint solutions and user support. Recognised by clients for exceptional problem-solving skills, clear communication, and thorough implementation of IT fixes.
Questions
What IT services do you offer for SMEs?
We provide managed IT services, cybersecurity solutions, cloud infrastructure management, VoIP telephony, website development, and 24/7 helpdesk support tailored to small and medium-sized businesses.
How quickly do you respond to IT issues?
Our average response time is 15 minutes with 24/7 monitoring systems ensuring rapid issue detection and resolution for critical business operations.
Are you Cyber Essentials certified?
Yes, we help businesses achieve Cyber Essentials certification and implement required security controls to protect against 80% of common cyber threats.
Do you support remote teams?
Our cloud services and remote monitoring capabilities enable seamless support for distributed teams with secure collaboration tools and connectivity solutions.
What areas do you cover?
We serve businesses across Dorset, Hampshire, and the wider UK from our Bournemouth headquarters with nationwide remote support capabilities.
How do you ensure service quality?
Through ISO 9001-certified processes, regular system audits, continuous staff training, and client feedback mechanisms that maintain our award-winning service standards.
