Experience exceptional service and quality products
At Stanley James Jewellery, we pride ourselves on offering a high level of service with an honest approach to all our customers. We value all our custom and hope that each purchase or repair is sweetened by the treatment and service received. As a family-owned business with over 100 years' experience within the jewellery industry, we have established a reputation for excellence in providing high-quality jewellery and watches from renowned brands.
Our Services
We offer a range of services designed to meet the needs of our customers. Our in-house jewellery and watch repair service is carried out by skilled craftsmen with over 30 years of experience. We also provide a pawnbroking service, offering competitive prices for your unwanted jewellery and watches. Additionally, our bespoke service allows customers to design and create unique pieces tailored to their specific needs. Furthermore, we offer a cash for gold service, where we purchase gold jewellery and other items from customers.
Our History
Stanley James Jewellers has been established since 2012, opening our first and flagship store in Camden Town/Kentish Town, London. Our employees are put through an extensive jewellery education and repair knowledge within the industry. We are proud to be official, authorised stockists of some of the biggest and best international designer jewellery and watch brands.
Our Mission
Our mission is to provide exceptional customer service, offering high-quality jewellery and watches at competitive prices. We strive to build long-term relationships with our customers, providing them with personalized service and expertise. We aim to be the go-to destination for all jewellery and watch needs, offering a unique and enjoyable shopping experience.
Exceptional Customer Service and Quality
The reviews highlight the exceptional customer service and quality provided by Stanley James Jewellers. Many customers praise the staff's helpfulness, kindness, and attention to detail. They appreciate the quick and professional service, often receiving their repaired or resized items sooner than expected.
Positive Experiences
Several customers share their positive experiences, including successfully resized rings, beautifully repaired jewellery, and expert watch repairs. The staff's politeness, patience, and willingness to help are consistently mentioned. Some customers appreciate the reasonable prices and the fact that the staff went out of their way to ensure their satisfaction.
Jewellery Repair and Restoration
The jewellers' expertise in repairing and restoring jewellery is evident, with many customers praising their work. From fixing broken charms to resizing rings, the staff's skill and attention to detail are noteworthy.
Minor Issues
Only one reviewer, Matthew Steven, had a negative experience, citing disappointing service and poor quality work on a resized ring.
