Business Details
Emergency
services
Trusted Veterinary Care in Stoke-on-Trent
Blue House Vets is a trusted veterinary practice in Stoke-on-Trent, dedicated to providing comprehensive care for pets. Our experienced team combines modern facilities with compassionate service, offering routine check-ups, advanced surgeries, and emergency care. With over 50 years of combined expertise, we specialise in soft tissue surgery, orthopaedics, dentistry, and exotic pet care. Our RCVS Cat Friendly Clinic status and Rabbit Friendly accreditation reflect our commitment to tailored care for all animals. We maintain cutting-edge knowledge while fostering a welcoming environment where pets and owners feel at home.Our multidisciplinary team includes award-winning receptionists and certified veterinary nurses, ensuring holistic support for every patient. We prioritise transparent communication and preventative care through our Pet Health Club plans, which include vaccination programmes and 24/7 online vet access via Pawsquad. Our purpose-built facility in Biddulph features a tranquil 'Woodland Room' for acupuncture treatments, demonstrating our integrative approach to pet wellness.
Services
Vaccinations
Emergency care
Dentistry
House visits
Acupuncture
Nurse clinics
Referral services
Wellness screenings
Euthanasia
Pet Health Club
Highlights and features
- Our team has over 50 years combined veterinary experience
- 24/7 access to online veterinary advice via Pawsquad
- RCVS-accredited cat-friendly facilities with specialist knowledge
- Rabbit Friendly practice with dedicated small animal expertise
- Award-winning reception team ensuring seamless patient care
Associations and certifications
- RCVS Cat Friendly Clinic
- Rabbit Friendly
What people say
Expert care
Compassionate staff
Well-equipped facilities
Prompt appointments
Excellent emergency service
Services
Vaccinations
Our comprehensive vaccination programmes protect pets against preventable diseases. We offer tailored schedules for puppies, kittens, and adult animals, including rabies certification for travel. Our team provides clear guidance on vaccine safety and schedules.
Emergency care
24/7 emergency veterinary services for critical conditions. Our equipped facility handles trauma, poisoning, and acute illnesses with immediate diagnostic capabilities. We provide stabilisation and specialist referral options when needed.
Dentistry
Advanced dental services including scale and polish, extractions, and oral surgery. We use digital dental X-rays for accurate diagnosis and offer preventative care advice to maintain oral health.
House visits
Veterinary consultations at your home for stressed pets or mobility-challenged owners. Available for routine check-ups, palliative care, and post-operative monitoring within our local service area.
Acupuncture
Western acupuncture treatments for chronic pain and mobility issues in a calming environment. Delivered by certified practitioners as part of integrative treatment plans for conditions like arthritis and neurological disorders.
People
Kay Abbott
Clinical Director
Lead veterinarian with specialist interests in soft tissue surgery and canine medicine. Oversees clinical standards and continuing education programmes for the veterinary team.
Kristen Lorimer
Practice Manager
Manages daily operations with 15+ years' experience in veterinary practice management. Ensures seamless service delivery and client satisfaction across all departments.
Jen Duckett
Senior Veterinary Surgeon
Specialist in feline medicine and ophthalmology with advanced surgical qualifications. Provides expert care for complex internal medicine cases and eye conditions.
James Bould
Lead Veterinary Surgeon
Orthopaedic surgery specialist with expertise in fracture repair and joint conditions. Leads surgical case management and mentors junior veterinary staff.
Lyndsey Kesic
Lead Veterinary Nurse
RCVS-registered nurse with special interest in exotic pet care. Manages nursing team and develops care protocols for small mammals and avian patients.
Questions
What emergency services do you offer?
We provide 24/7 emergency veterinary care for critical conditions, including trauma treatment, poisonings, and acute illness management at our Biddulph facility.
How can I book an appointment?
Book online 24/7 through our website or contact our reception team directly at 01782 522100 during operating hours.
What payment options are available?
We offer monthly Pet Health Club plans, online payments, and financing options. Our reception team can assist with payment arrangement queries.
Do you treat exotic pets?
Yes, we care for rabbits, guinea pigs, ferrets, hamsters, and chickens. Our Rabbit Friendly and Chicken Vet accreditations ensure specialist knowledge for exotic animals.
What are your visiting hours?
Our facility is open daily with extended hours for emergency access. Specific visiting times for appointments can be arranged through our booking system.
How does the Pet Health Club work?
Our subscription plans spread preventative care costs monthly, covering vaccinations, flea treatments, and unlimited consultations with benefits varying by tier.
