Proudly Taking Care of Pets across Stoke-on-Trent
Willow Veterinary Clinic Ltd is a private veterinary practice based in Stoke-on-Trent, Staffordshire, with three privately owned practices waiting to welcome your furry friend. Our team of experienced vets and nurses are passionate about animal care and hold several certificates in various disciplines.
Our Story
Established in 1990, Willow Veterinary Clinic Ltd has been providing exceptional veterinary services for over 30 years. We are a RCVS Practice Standards Scheme Accredited practice and ISFM Cat-Friendly Clinic approved. Our continued investment in equipment and staff means we can offer some of the most up-to-date diagnostics and treatment available, including CT scans located at our Tunstall practice.
Our Services
At Willow Veterinary Clinic Ltd, we offer a wide range of veterinary services, including prevention, management, diagnosis, and treatment of disease and injury in animals. Our services include CT scans, eye surgery, keyhole surgery, and cataract surgery. We also provide an out-of-hours emergency care service to our registered clients. Our experienced team is here to care for your pet, and we understand the importance of having a pet that is healthy, which is why we provide high-quality veterinary services.
Meet the Team
Our team consists of extraordinary vets, who are committed to providing the best veterinary services and care for your pets. We take pride in what we do, and we always put the safety and care of your pets first as we ensure they receive the best treatment available.
What We Do
From tails and wings to paws and claws, we're here to help. Our team of vets and nurses are passionate about animal care and hold several certificates in various disciplines. We provide high-quality veterinary services so that your pets can return to their normal selves. Using state-of-the-art technology, we offer keyhole surgery, cataract surgery, and eye surgery services.
Why Choose Us
Choosing the right emergency vet company in Stoke on Trent can be challenging. However, with our wealth of experience, you can count on our expert team to take care of your pet. We're a practice that understands the importance of having a pet that is healthy, which is why we provide high-quality veterinary services.
Overall Experience
The reviews highlight a predominantly positive experience at the veterinary practice, with many reviewers praising the care and compassion shown by the vets and staff.
Treatment and Care
The treatment and care received by pets at the practice are highly praised, with many reviewers mentioning the professionalism and expertise of the vets and nurses. The practice's ability to handle complex cases, such as FIP, is particularly noteworthy.
Staff
The staff, including vets, nurses, and receptionists, are consistently described as friendly, knowledgeable, and caring. Specific staff members, such as Victoria, Ted, and Clive, are mentioned as being particularly excellent.
Cost and Value
While some reviewers mention the high cost of treatment, others find the prices to be reasonable and competitive. Many reviewers express appreciation for the value received for the care provided.
Negative Experiences
A few reviewers express disappointment with their experience, citing concerns about aftercare, communication, and costs. One reviewer had a particularly negative experience, citing a lack of concern for their pet's well-being.
Covid Restrictions
One reviewer mentions the challenges posed by Covid restrictions, such as limited interaction with vets and staff, but notes that these restrictions are understandable.
