Your perfect cup, our passion
Coffee Quest is a trusted supplier of coffee machines and related products to cafes, offices, pubs, restaurants, golf clubs, and other businesses throughout Norfolk and beyond. We pride ourselves on offering exceptional customer service, a vast selection of high-quality products, and tailored solutions to meet the diverse needs of our clients.
What We Do
Our expertise extends far beyond simply selling coffee machines. We are committed to providing a holistic experience that enhances the coffee experience for your customers.
Our services include
- Supply of premium coffee machines: From traditional espresso machines to state-of-the-art bean-to-cup systems, we offer a diverse range to meet your specific requirements.
- Machine servicing and maintenance: Maintain peak performance with our regular servicing plans and prompt repairs by our experienced technicians.
- Advice and consultation: Our team of experts can guide you through the process of selecting the perfect machine and optimizing its use.
- Technical support: We offer comprehensive technical assistance to ensure optimal utilization and troubleshooting of your coffee equipment.
Why Choose Coffee Quest?
Our commitment to excellence is reflected in:
- Personalized solutions: We understand that every business is different, so we tailor our services to your unique needs and budget.
- Exceptional customer service: Our friendly and responsive team is dedicated to providing outstanding support every step of the way.
- Quality products: We only partner with reputable manufacturers to bring you reliable and durable coffee machines.
- Competitive pricing: We offer competitive prices and flexible financing options to suit your requirements.
Who We Work With
We proudly supply coffee equipment to:
- Cafes: Boost customer satisfaction and increase revenue with premium coffee experiences.
- Offices: Enhance the working environment with a consistent supply of delicious coffee.
- Pubs and restaurants: Offer your patrons high-quality coffee alongside your food and beverages.
- Golf clubs: Provide exceptional hospitality to members and guests with convenient access to brewed coffee.
- Showrooms: Create a welcoming and professional atmosphere with a stylish coffee station.
Excellent Customer Service and Product Quality
Coffee Quest has received numerous 5-star ratings from satisfied customers. Many reviewers have praised the excellent customer service provided by the company, highlighting the helpful and knowledgeable team members who have assisted with queries and issues. The company's communication skills have also been commended, with orders being processed quickly and efficiently. Free samples have been offered with some orders, which has been deemed a nice touch.
One reviewer, Pierson Broome, has praised the quality of the Cremona Espresso beans, describing them as the "nicest, best-performing beans" they have ever used. Unfortunately, they can no longer obtain these beans in 250g packs, leading to a four-star rating instead of five. Despite this, the reviewer continues to seek a alternative that can match the high standards set by Coffee Quest.
Other Key Findings
Several reviewers have appreciated the easy and hassle-free ordering process offered by Coffee Quest. The company's reliability and consistency in delivering high-quality products have been consistently praised. One reviewer has mentioned that the installation and training provided for a new machine was top-notch, resulting in excellent-tasting coffee.
Concerns
None of the reviewers have raised any significant concerns about Coffee Quest's products or services. However, one reviewer has expressed disappointment at the lack of availability of certain bean packs, which led to them seeking alternative options.
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