Business Details
38 Years
experience
Your Trusted Hearing Care Specialists in Bishops Stortford & Chingford
DigiClear Hearing has been dedicated to improving hearing health for over four decades. Established in 1988, our family-run business combines extensive experience with a personal approach to audiology, treating each client as part of our extended family. Our team of HCPC-registered audiologists specialises in earwax removal, tinnitus management, and hearing aid fitting, offering tailored solutions to suit individual needs. We provide comprehensive aftercare packages, including 60-day money-back guarantees and multi-year warranties, alongside cutting-edge technology from leading manufacturers.With two fully-equipped centres in Bishops Stortford and Chingford, we serve the London and Hertfordshire areas, prioritising patient comfort and long-term satisfaction. Our audiologists participate in industry focus groups to shape future hearing care innovations, while maintaining strong community ties through educational initiatives like our Hearing Care Academy. We pride ourselves on transparent communication, ethical practices, and delivering life-changing results for thousands of clients.
Services
Earwax Removal
Tinnitus Treatment
Hearing Aid Fitting
Hearing Assessments
Online Hearing Test
Details
- Year established: 1988
Highlights and features
- 40 years of specialist audiology experience since 1988
- Family-run business with personalised patient care approach
- HCPC-registered audiologists with industry-leading qualifications
- 60-day money-back guarantee on hearing aid packages
- Partners with major hearing aid manufacturers for latest technology
What people say
Efficient service
Competently dealt with
Services
Earwax Removal
Our microsuction procedure safely removes earwax build-up through gentle suction. This quick, pain-free treatment uses specialist equipment to clear blockages that may affect hearing. Patients receive pre-treatment advice on softening wax and post-care guidance to maintain ear health. The service includes comprehensive ear canal inspection using video otoscopes.
Tinnitus Management
We develop customised treatment plans for tinnitus sufferers following detailed assessments. Our approach combines sound therapy, relaxation techniques, and hearing aid technology to reduce symptom impact. Audiologists conduct 90-minute consultations to understand individual experiences and recommend appropriate interventions, including specialist hearing devices with tinnitus masking features.
Hearing Aid Fitting
Our audiologists match clients with optimal hearing aids based on lifestyle and hearing loss severity. The service includes device demonstration, professional fitting, and programming adjustments. We offer comprehensive aftercare packages with regular check-ups, battery supplies, and warranty coverage for 2-4 years depending on package level.
Hearing Assessments
Our full hearing evaluations use advanced diagnostic equipment to measure hearing capability. The 90-minute assessment includes audiometric testing, speech-in-noise analysis, and ear health examination. Results are explained in detail with recommendations for appropriate interventions, including referrals to medical specialists when necessary.
Hearing Aid Optimisation
This service enhances existing hearing aids through professional servicing and reprogramming. Audiologists perform comprehensive device diagnostics, clean components, and adjust settings to improve performance. The process includes in-clinic sound testing to ensure optimal functionality and patient satisfaction with current hearing technology.
People
Oliver Wright
Clinical Director
HCPC-registered audiologist with 25+ years experience. Specialises in Phonak Lyric fittings and hearing technology innovation. Provides patient-centred care while managing business operations.
Allan Wright
Founder
Established DigiClear Hearing in 1988. Brings decades of industry experience to ensure family-values approach continues across both clinic locations.
Nish Baker
Lead Audiologist
Swansea University graduate with NHS and private sector experience. Specialises in musician hearing needs and advanced hearing aid technology.
Jude Borquaye
Audiologist
Former NHS audiologist with masters in audiology. Combines technical expertise with patient-focused care to maximise hearing potential.
Lynne O'Mahony
Practice Manager
Brings NHS pharmacy experience to patient care. Coordinates Bishops Stortford clinic operations while maintaining personal approach to client interactions.
Questions
What services does DigiClear Hearing offer?
We provide earwax removal, tinnitus management, hearing aid fitting and optimisation, comprehensive hearing assessments, and aftercare packages.
Do you offer hearing aid trials?
Yes, all packages include a 14-day free trial and 60-day money-back guarantee for complete satisfaction.
Are your audiologists qualified?
All our audiologists are HCPC-registered with extensive experience in both NHS and private sectors.
Can you help with existing hearing aids?
Yes, we offer optimisation services for privately-owned hearing aids from any provider.
What areas do you serve?
We operate from Bishops Stortford and Chingford, serving London and Hertfordshire residents.
How do I book an appointment?
Contact us via phone at 01279 757077 or use our online booking form for convenient appointment scheduling.
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