Where quality meets exceptional service
Sunderland Carpet Centre is an independent family business that has been providing quality carpets and flooring with unequalled service in the North East since 1986. As a leading carpet and flooring specialist, we pride ourselves on offering an unrivalled choice of quality floor coverings and an inspirational shopping experience.
Our Mission
We strive to be different because we know that your home is unique to you. That's why we only select carpet and flooring manufacturers that meet our exacting standards, ensuring we offer our customers high-quality products and great value. Our team of experts are always happy to help, guiding you through each step of choosing the perfect product for you and your home.
Quality Products
We are passionate about flooring, and we only select carpet and flooring manufacturers that meet our exacting standards. We offer a wide range of quality products from leading brands such as Amtico, Quickstep, and Nourison, as well as a dedicated in-store rug department featuring traditional handmade Oriental rugs and contemporary designs.
Expert Advice
Our team of experts has a wealth of experience in all aspects of carpets and flooring. We're always happy to help, guiding you through each step of choosing the perfect product for you and your home. We pride ourselves on offering unequalled service, and we're committed to ensuring that our customers are completely satisfied with their purchase.
Quality Installers
All our products are installed to the highest possible standard, ensuring that the flooring you select looks as good in your home as it does in our showroom. Our in-house installers are professionally trained and work to the highest level to ensure a perfect finish every time.
What Our Customers Say About Us
Thanks to all the team at SCC, once again you have provided an exceptional service, I love my flooring and carpets and can't speak highly enough of each and everyone of you. - Marie & Darren
Came to pick my new rug yesterday, great service from all staff. Thankyou Steve Tony Adele and the rest of the staff xxx - Lauren Kenny
Had our hallway and stairs done by Sunderland carpet centre. Absolutely 1st class! Love the Amtico in the hall. The lads done an amazing job. - James Gudgion
Overall Impression
The reviews are overwhelmingly positive, with all reviewers giving 5-star ratings. The common themes throughout the reviews are the excellent customer service, professionalism, and quality of work provided by Sunderland Carpet Centre.
Customer Service
The reviewers praised the helpful and knowledgeable staff, who took the time to understand their needs and provided excellent advice. The staff were courteous, friendly, and respectful of customers' homes.
Quality of Work
The reviewers were extremely satisfied with the quality of the flooring, carpets, and rugs provided by Sunderland Carpet Centre. The fitters were punctual, efficient, and respectful of customers' homes, leaving the premises clean and tidy.
Reliability and Trust
Many reviewers mentioned that they would highly recommend Sunderland Carpet Centre and would not hesitate to use their services again in the future. Some reviewers also mentioned that they had previously been let down by other companies, but were impressed with the reliability and quality of service provided by Sunderland Carpet Centre.
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