South Coast Medical Group is a healthcare provider in the local community, offering a range of services including doctor's appointments, repeat prescriptions, and digital services. The group is comprised of five GP surgeries, covering most of the Bournemouth and Christchurch area. With a focus on promoting health, the group provides a home-visit service to housebound patients and offers restricted services to those living outside their boundary. Through their website, patients can register with a surgery, access health records, and order repeat prescriptions online. The group also provides a wealth of information on health conditions, symptoms, and treatments, as well as advice on medicines and self-help resources. In addition, they offer online consultations, allowing patients to skip the phone queue and consult with their doctor at a convenient time. With a strong presence on social media, patients can stay updated on the latest news, advice, and announcements from the group.
Patients appreciate the outstanding care and responsiveness of the medical team.
Patients are frustrated with the reception team's poor communication and long waiting times.
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