At Queensmith, we pride ourselves on being a premier destination for bespoke engagement rings, wedding rings, and fine diamond jewellery. Our commitment to excellence, ethical sourcing, and exceptional customer service sets us apart from the rest. With our expertise in crafting one-of-a-kind pieces, we're dedicated to helping you find the perfect symbol of your love and commitment.
Our Story
Since our inception, we've been driven by a passion for creating exceptional, handcrafted jewellery that not only exceeds our customers' expectations but also tells a story of love, commitment, and tradition. Our team of expert gemmologists, designers, and goldsmiths work tirelessly to ensure that every piece that leaves our workshop is a masterpiece of craftsmanship, beauty, and precision.
Our Showroom & Workshop
Nestled in the heart of London's iconic Hatton Garden, our luxurious showroom and workshop offer a unique and intimate setting for you to explore our stunning collections and collaborate with our experts to create your dream piece. Here, you'll find a tranquil atmosphere, complete with comfortable seating areas, state-of-the-art technology, and an extensive library of diamonds and gemstones at your disposal.
Meet The Team
Our talented team of professionals is dedicated to providing an unparalleled level of service and expertise. From our gemmologists to our designers and goldsmiths, everyone plays a crucial role in ensuring that your Queensmith experience is truly unforgettable.
Our Commitment
At Queensmith, we're deeply committed to ethical sourcing, ensuring that our diamonds and gemstones are acquired from reputable suppliers who adhere to the highest standards of environmental and social responsibility. We're also dedicated to providing a lifetime warranty, free ring resizing, and a 40-day returns policy, giving you complete peace of mind.
Exceptional Customer Service
The customers praised the exceptional service provided by Queensmith, highlighting the professionalism, friendliness, and expertise of the staff. The team was commended for their patience, honesty, and willingness to listen to the customers' needs and preferences.
Personalized Experience
Many reviewers praised the personalized experience they received, with staff members taking the time to understand their individual needs, providing tailored advice, and guiding them through the entire process.
Customization and Quality
The customers were impressed with the ability to customize their jewelry, receiving high-quality products that exceeded their expectations. The attention to detail, craftsmanship, and use of high-quality diamonds were highlighted as standout features.
Staff Members
Individual staff members, such as Jack, Amelia, Emily, Laura, Imogen, Adele, Jenita, Eddi, and Jo, were frequently mentioned for their exceptional service, knowledge, and friendly demeanor.
Positive Experience
The overall experience at Queensmith was consistently described as "brilliant, " "incredible, " "outstanding, " and "exceptional, " with customers expressing their gratitude and satisfaction with the service they received.
