Your perfect piece, our mission
At Michaels Jewellery, we pride ourselves on being a long-standing, family-run traditional jewellers in the heart of Beccles, Suffolk, and within the Dixon Centre in Hellesdon, Norfolk. For over 20 years, we have been dedicated to providing exceptional customer service and a wide range of exquisite jewellery pieces to our valued customers.
Our History
Our journey began with a passion for jewellery and a commitment to excellence. Our family-run business has been built on the principles of quality, craftsmanship, and attention to detail. We understand that jewellery is a personal and emotive subject, which is why we take the time to understand our customers' needs and preferences.
Our Services
We offer a comprehensive range of services to cater to our customers' diverse needs. These services include:
- New Jewellery: Our collection of traditional and contemporary gold and silver jewellery is simply stunning. From classic settings to modern designs, we have something for every taste and style.
- Pre-Owned Jewellery: Our extensive range of pre-owned jewellery is carefully curated to cater to our customers' preferences. Whether you're looking for a unique piece or something more traditional, we have it all.
- Watches: We offer a wide range of watches for every taste and budget. From sleek and modern to elegant and classic, we have the perfect watch for you.
- Repairs: Our expert team of jewellery and watch repair specialists can restore your treasured pieces to their former glory. We offer a comprehensive range of services, including watch battery replacement, strap replacement, and minor jewellery repairs.
- Buying Jewellery: We offer competitive prices on buying scrap precious metals and pre-owned jewellery.
- Gifts: Whether you're looking for a special gift for a loved one or a unique present for a special occasion, we have a range of gifts, including christening gifts, clocks, photo frames, scarves, and hair accessories.
Our Commitment
At Michaels Jewellery, we are committed to providing exceptional customer service, quality products, and a memorable shopping experience. We believe that jewellery should be a source of joy, pride, and celebration. Our team of experts is dedicated to helping you find the perfect piece of jewellery or watch that reflects your taste, style, and personality.
Our Locations
Visit us at any of our two locations: Beccles Store, 4 Market Street, Beccles, Suffolk, NR34 9AQ, Tel: 01502 711921, or Hellesdon Store, Dixons Shopping Centre, 157 Reepham Road, Hellesdon, Norwich, NR6 5PA, Tel: 01603 407546. Our friendly and knowledgeable staff are always happy to assist you with your jewellery needs.
Business Hours
Our Beccles Store is open from Monday to Saturday, 9:00 am to 5:00 pm, and closed on Sundays. Our Hellesdon Store is also open from Monday to Saturday, 9:00 am to 5:00 pm, and closed on Sundays. Please note that our business hours may vary during bank holidays.
Exceptional Customer Service
Michaels Jewellery - A Must-Visit
The reviewers at Michaels Jewellery are commended for their exceptional customer service. Erin Guyton, a satisfied customer, gave the store a 5-star rating and a glowing review. Erin visited the store with some queries about her ring and was met with friendly and helpful staff. The ladies at the store provided Erin with valuable advice and guidance, leaving her feeling highly satisfied with her experience. Erin concluded her review by thanking the store and recommending it to others.
Technical Details
No specific technical details were mentioned in this review.
Overall Experience
Erin's review highlights the importance of excellent customer service in a business. The reviewer's positive experience at Michaels Jewellery demonstrates that a few simple gestures, such as providing good advice and being helpful, can lead to a highly recommended business.
