Business Details
17 Years
experience
Your Trusted IT Support Partner in Norfolk
Established in 2009, IT-C Support Solutions has become a trusted provider of managed IT services for small and mid-sized businesses across Norfolk, Suffolk, and Essex. Our team of experienced IT consultants brings extensive industry knowledge, offering tailored solutions that integrate seamlessly with client operations. Specialising in cloud services, cybersecurity, and VoIP telephony, we prioritise customer service while maintaining technical excellence. Our Cyber Essentials and IASME Governance certifications underscore our commitment to information security.With a vendor-agnostic approach, we deliver cost-effective, scalable solutions designed to meet specific business needs. Our expertise spans network design, server management, software development, and ICT consultancy, supported by partnerships with leading technology providers like Fujitsu and Microsoft. We focus on building long-term relationships, ensuring clients can concentrate on core business activities while we handle their IT infrastructure.
Services
IT Support
Cloud Services
Cybersecurity
Software Development
VoIP Telephony
Data Cabling
Server Support
Network Management
Details
- Year established: 2009
Highlights and features
- We have over 14 years of experience delivering tailored IT solutions for East Anglia businesses.
- Our team holds Cyber Essentials and IASME Governance certifications for information security.
- As Fujitsu Select Experts, we provide specialist hardware support and recommendations.
- We offer Microsoft Cloud Solution Provider services for managed Microsoft 365 platforms.
- Our vendor-agnostic approach ensures unbiased, cost-effective technology recommendations.
Associations and certifications
- Cyber Essentials
- IASME Governance Standard
What people say
Faultless support
Quick response times
In-depth technical knowledge
Cost-effective solutions
Excellent customer care
Services
IT Support
Our managed IT support services ensure seamless business operations through proactive maintenance and rapid issue resolution. We integrate with client systems to provide 24/7 monitoring, desktop and server support, and network management. Our vendor-agnostic approach delivers customised solutions that align with specific business requirements.
Cloud Services
We implement secure cloud solutions that enhance business agility and reduce infrastructure costs. Services include Microsoft 365 management, hosted servers, cloud backup, and hybrid cloud integration. Our expertise ensures smooth migration and ongoing optimisation of cloud-based systems for organisations in East Anglia.
Cybersecurity
Our comprehensive cybersecurity offerings protect businesses from evolving threats through risk assessments, penetration testing, and endpoint protection. Certified under Cyber Essentials and IASME Governance standards, we implement multi-factor authentication, security awareness training, and compliance solutions for data protection.
Software Development
We create bespoke software applications that streamline business processes and improve operational efficiency. Our services include SharePoint development, database management systems, and integrated solutions tailored to specific industry requirements across Norfolk and Suffolk.
VoIP Telephony
We deliver hosted and on-premise VoIP solutions that modernise business communications. Services include IPCortex phone systems, call recording, and unified communications infrastructure. Our solutions provide scalable, cost-effective telephony systems with advanced features for growing organisations.
People
Carol Gravenell
Founder
Carol established IT-C Support Solutions in 2009 with a vision to provide accessible IT services for SMEs. Her leadership focuses on customer-centric solutions and maintaining technical excellence across all service offerings.
Barry Gravenell
Director
Barry oversees strategic operations and service delivery. With extensive ICT experience, he ensures technical standards align with evolving industry requirements while maintaining client satisfaction.
Neil Rosten
Director
Neil manages key client relationships and service implementation. His technical expertise in network infrastructure and cloud solutions drives effective delivery of complex IT projects.
Hayley Rosten
Director
Hayley leads the cybersecurity division, leveraging her specialist knowledge to develop comprehensive protection strategies. She ensures compliance with industry standards and delivers security awareness training programs.
Jake Rosten
Trainee IT Consultant
Jake supports technical operations while completing his professional development. He assists with system maintenance, software deployment, and client support under senior team supervision.
Questions
What areas do you serve?
We provide IT services across Norfolk, Suffolk, and Essex from our offices in Great Yarmouth and Bury St Edmunds.
Are you Cyber Essentials certified?
Yes, we hold both Cyber Essentials and IASME Governance certifications for information security standards.
Do you support Microsoft 365?
As a Microsoft Cloud Solution Provider, we offer full management and support for Microsoft 365 platforms.
Can you help with Fujitsu hardware?
We are Fujitsu Select Experts, providing specialist support and recommendations for their server and client computing solutions.
What IT support packages are available?
We offer fully managed IT support with customised service levels to match business size and technical requirements.
Do you provide cybersecurity training?
Yes, we deliver security awareness training programs to educate staff about cyber threats and safe working practices.
