Business Details
16 Years
experience
Emergency
services
Your Trusted IT Partner in Ipswich
Established in 2010, we are a dedicated IT support and consultancy firm serving small to medium-sized businesses across Ipswich, East Anglia, and beyond. Our team of Microsoft-certified engineers delivers tailored, cost-effective solutions designed to enhance operational efficiency and reliability. With a focus on building long-term partnerships, we prioritise understanding our clients' unique needs, offering proactive support and cutting-edge technology services. Our commitment to exceptional customer service ensures clients receive personalised attention, with 24/7 out-of-hours support for critical issues.Backed by Cyber Essentials certification, we provide secure, scalable solutions including cloud services, cybersecurity, network infrastructure, and bespoke website design. Our mission is to simplify technology management, allowing businesses to focus on growth while we handle their IT requirements with professionalism and expertise.
Services
IT Support
Cloud Services
Telecoms
Cyber Security
Website Design
Disaster Recovery
Hardware Procurement
Remote Access
Details
- Year established: 2010
Highlights and features
- We have over 14 years of experience providing IT support to local businesses.
- Our team consists of Microsoft-certified engineers with expertise in diverse technologies.
- We offer 24/7 emergency support for critical IT issues.
- Competitive pricing with flexible Pay-as-you-go and managed support packages.
- We maintain a 100% client retention rate through personalised service.
Associations and certifications
- Cyber Essentials
What people say
Exceptional professionalism
Prompt issue resolution
Knowledgeable engineers
Reliable 24/7 support
Tailored solutions
Services
IT Support
Our comprehensive IT support ensures businesses maintain seamless operations through proactive maintenance and rapid issue resolution. Services include network management, hardware/software troubleshooting, and 24/7 emergency assistance. With Microsoft-certified engineers, we deliver tailored solutions to minimise downtime and optimise system performance for SMEs across Ipswich and East Anglia.
Cloud Services
We provide secure, scalable cloud infrastructure including Office 365 migration, data storage, and collaboration tools. Our solutions enable remote access to critical systems while ensuring robust security protocols. Tailored cloud strategies help businesses reduce costs, enhance flexibility, and maintain compliance with industry standards for data protection.
Cyber Security
Our cybersecurity services include Cyber Essentials certification, threat detection, and data breach prevention strategies. We implement advanced firewalls, malware protection, and staff training programs to safeguard digital assets. Regular audits ensure businesses maintain compliance and resilience against evolving cyber threats.
Website Design
We create responsive, SEO-optimised websites tailored to business needs, including domain registration and hosting. Our designs focus on user experience, mobile compatibility, and brand representation. Ongoing maintenance packages ensure sites remain secure and up-to-date with evolving business requirements.
Disaster Recovery
Our backup and disaster recovery solutions protect against data loss through automated cloud backups and rapid system restoration. Services cover file-level recovery, full server backups, and Office 365 data protection. We ensure business continuity with custom recovery plans and regular testing to minimise operational disruption.
People
Nathan Hart
Director
With over a decade of IT industry experience, Nathan leads Plan-IT Consulting's strategic direction, focusing on client partnerships and service innovation. He ensures technical teams deliver solutions aligned with evolving business needs across East Anglia.
Questions
What areas do you serve?
We primarily serve Ipswich, Suffolk, Norfolk, and Essex, with clients across the UK.
Do you offer 24/7 support?
Yes, we provide 24/7 emergency IT support for critical business needs.
What support packages are available?
We offer Pay-as-you-go, Professional, and Premium managed support packages tailored to business needs.
Are your engineers certified?
Our team includes Microsoft-certified professionals with extensive industry experience.
Can you assist with cybersecurity?
Yes, we provide Cyber Essentials certification, threat protection, and staff training programs.
