Building strong client relationships, one community at a time.
We are a family-owned and operated company specialising in block property management in the Leeds and York areas. Our company was founded with the purpose of changing the industry for the better by building strong client relationships leading to thriving residential communities.
Our Services
Action Property Management offers a full range of management services tailored to meet the needs of all our clients. We currently manage a variety of apartment blocks ranging in size from 2 to 93 units. We understand that every development is different, and our management services are tailored to the size of the development and individual client/leaseholder needs. Our services can range from simply assisting owners setting up a management company to facilitate their own self-management of a site, to a fully inclusive management service that includes the employment of permanent staff such as caretakers, concierges, and property managers.
Our Approach
At Action Property Management, we pride ourselves on offering a friendly, honest, personal, trustworthy, and reliable service. We engage with leaseholders and tenants through excellent communication and always respond promptly to enquiries. We will always go the extra distance to ensure that our clients are fully satisfied with the services we offer. We believe in the importance of openness and transparency, and we strive to provide a fully transparent service to all our clients. We encourage engagement from leaseholders through our hands-on and visible property management style.
Our Team
Our management team consists of Kerstin Ward and Matt Ward, who both have a wealth of knowledge and experience in the property industry. Kerstin has studied residential leasehold management and has developed a deep understanding of the industry through her role in her family's property business. Matt has a degree in Housing and has been involved in the block property management market for many years. He is a qualified Town Planner and has a passion for ensuring that service charges are value for money and that there is a sense of community in the developments we manage.
Our Portfolio
We are proud to manage a number of flagship developments on behalf of our clients, including Langtons Wharf, No. 1. Dock Street, Waterloo Apartments, and Waterloo Court in Leeds City Centre, and the prestigious riverside Emperors Wharf development in York. In addition to block property management, we also manage mixed-use developments and small commercial developments.
Overall Impression
The review paints a highly positive picture of Action Property Management, with the author, Daniel Thubron, expressing his satisfaction with the company's professionalism and helpfulness.
Key Strengths
Professionalism: The reviewer highlights the company's professionalism, indicating that they are reliable and trustworthy.
Helpfulness: Daniel mentions that the team, led by Matt, has always been helpful in his dealings with them.
Recommendation: The reviewer is very happy to recommend Action Property Management to others, particularly for apartment or development management.