Expert Property Management Solutions for a Hassle-Free Investment
Welcome to Copleys, the premier property management company in Leeds specialising in lettings. With over 20 years of experience, we have built a reputation for excellence in the property management industry. Our team of experts understands the complexities of managing rental properties, and we are committed to delivering the best possible outcomes for our clients.
Our Story
Copleys is a family-run business that has been letting and managing properties in Yorkshire since 2001. Over the years, we have built solid relationships with our clients, working hard to spot wise investments and grabbing opportunities that will deliver genuine results. Our success is built on honesty, integrity, and trust. Our clients value our straightforward hands-on approach to business. We don't go looking for get-rich-quick schemes; instead, we offer reliable and effective advice you can depend on.
Our Services
We offer a complete package of services tailored to your needs as an investor and landlord. We ensure all the properties we manage are fully compliant with all the necessary regulations. Our friendly and approachable team will handle all the administration and day-to-day tasks so you can focus on the things that are important to you. Our personal and honest approach means we are not afraid of telling it like it is. We will tell you what you need to hear rather than what we think you want us to say.
What Sets Us Apart
At Copleys, we don't make promises unless we're certain we can deliver them and more. We are a member of the PRS, which is a redress scheme, and we are currently in the process of joining the CMP, which is a client money protection scheme. Our team of experts understands the complexities of managing rental properties, and we are committed to delivering the best possible outcomes for our clients.
General Dissatisfaction with Holiday Cottages
The reviews of Holiday Cottages are overwhelmingly negative, with customers expressing frustration and disappointment with the company's services.
Poor Communication and Unreliability
Several customers reported poor communication, with staff failing to respond to emails or phone calls, and appointments being forgotten or cancelled at short notice. Some reviewers felt that the company was untrustworthy, with staff providing false information or lying to them.
Unhelpful and Rude Staff
Many reviewers had negative interactions with the company's staff, describing them as rude, unhelpful, and unprofessional. Some felt that staff were dismissive of their concerns or ignored their requests.
Property Issues and Maintenance
Several reviewers reported issues with the properties they rented, including structural problems, damp, and broken appliances. Some felt that the company was unresponsive to their concerns and failed to address these issues.
Lack of Accountability
Some reviewers felt that the company was unaccountable, with staff failing to take responsibility for mistakes or problems. Some felt that the company was more interested in making money than providing good customer service.
Positive Experience
One reviewer had a positive experience with the company, praising the helpfulness of a staff member named Richard.
