Business Details
28 Years
experience
Emergency
services
Premium Business IT Support Services
Established over 25 years ago, Adapt I T has built a reputation as a trusted provider of comprehensive IT solutions for businesses across Essex, Hertfordshire, and North London. Our team of certified professionals delivers end-to-end services including network infrastructure management, bespoke software development, and advanced security systems. We maintain a 100% customer retention rate through our Platinum Support package, which guarantees unlimited remote support, managed firewalls, and 24/7 technical assistance.Our approach combines technical expertise with personalized service, ensuring businesses benefit from reduced IT costs, enhanced operational efficiency, and robust data protection. With a proven track record in critical projects like the London Congestion Charge system, we continue to innovate while maintaining our commitment to reliability and client satisfaction.
Services
IT Support
Software Development
CCTV Systems
Alarm Installation
Smart Electricals
Details
- Year established: 1998
Highlights and features
- We offer 25 years of proven IT infrastructure expertise
- Our Platinum package includes 24/7 support with no hidden fees
- We guarantee 100% data security compliance and protection
- Our team provides immediate on-site response within 1 hour
- We maintain a 100% customer retention rate since 1998
Associations and certifications
- NICEIC Electrical Contractor Accreditation
What people say
24/7 support
Expert technicians
No hidden fees
Immediate response
Proven expertise
Services
Platinum IT Support
Our Platinum IT Support package provides comprehensive technology management for businesses of all sizes. This service includes unlimited remote support, off-site backups, managed firewalls, and 99.5% accurate spam filtering. With guaranteed 24/7 availability and on-site visits within one hour, we ensure maximum system uptime and proactive issue prevention.
Bespoke Software Development
We create tailored software solutions to meet specific business requirements. Our development team specialises in database architecture, mobile applications, and integration systems. Using modern programming languages and frameworks, we deliver scalable solutions that enhance operational efficiency and support long-term business growth across multiple industry sectors.
CCTV Systems
Our HD CCTV systems provide advanced security monitoring with remote access capabilities. Featuring number plate recognition technology and cloud storage integration, these systems offer real-time alerts and evidence preservation. Designed for commercial environments, our installations include offices, hotels, and retail spaces with resolutions up to 4 megapixels.
Alarm Systems
We install certified Jablotron alarm systems with customisable coverage zones. These modular systems include motion detectors, door/window sensors, and wireless operation. Our Grade 2 certified installations provide comprehensive protection for commercial premises with remote smartphone control and battery backup functionality.
Smart Electricals
Our smart electrical solutions integrate lighting, security, and communication systems for modern workplaces. Services include CAT-6 cabling, energy-efficient lighting with proximity detection, and multi-room audio systems. We combine electrical expertise with IT knowledge to create intelligent office environments that improve operational efficiency.
People
Derek Standley
CEO & Founder
With over 25 years in IT and electrical engineering, Derek established Adapt I T after leading the London Congestion Charge system implementation. He oversees technical operations and maintains direct client relationships, ensuring service excellence across all projects.
Rebecca
Accounts Director
Managing financial operations with precision, Rebecca ensures transparent billing and cost-effective solutions. Her expertise in business finance supports Adapt I T's commitment to clear pricing structures and value-driven service packages.
Andy
IT Support Specialist
Andy provides hands-on technical support with 15+ years of experience in network infrastructure. He specialises in rapid problem resolution and client training, maintaining Adapt I T's reputation for immediate, effective service delivery.
Tony
Senior IT Technician
Tony delivers expert system maintenance and security solutions. His technical proficiency in server management and data protection contributes to Adapt I T's 100% customer retention through reliable, proactive IT support.
Nirav
IT Security Specialist
Nirav leads cybersecurity initiatives with expertise in threat prevention. He conducts regular security audits and implements advanced protection measures, ensuring client data remains secure against evolving digital threats.
Questions
What areas do you cover for IT support?
We provide IT support across Essex, Hertfordshire, North London, and Bedfordshire with guaranteed one-hour response times for urgent issues.
Do you offer 24/7 technical assistance?
Yes, our Platinum Support package includes 24/7 technical support with immediate remote assistance and priority on-site visits.
What's included in your Platinum package?
The package includes unlimited remote support, managed firewalls, malware protection, off-site backups, and 99.5% spam filtering with no hidden charges.
Can you help with CCTV system installation?
We install HD CCTV systems with remote monitoring, cloud storage integration, and number plate recognition technology for commercial premises.
Do you provide software development services?
Yes, our team develops custom software solutions including databases, mobile apps, and business-specific applications using modern programming frameworks.
Are your alarm systems certified?
We install certified Jablotron alarm systems with Grade 2 security certification, featuring wireless operation and smartphone control.
